This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle underwent normal driving. 2. suddenly upon starting the vehicle a loud popping noise from the engine compartment was heard. There was loss of power, and would continue whenever the engine started. The odor of gasoline and oil was emitted into the vehicle. The vehicle had to be immediately brought into a Ford dealership. Instead of replacing the entire head as required by Ford, helicoil, spark plug, and ignition coil had to be installed by the dealership.
While traveling at highway speeds, the engine would quit with no proceeding symptoms or indications. Shifting to neutral and trying to re-start would not work. Shifting to neutral, turning off the ignition and then turning the key to start did cause a re-start. This problem causes the "service engine soon" light on the dash to light, so a code is being generated. Ford is aware of this problem, since it has issued a notice (not a recall) to it's service departments. The repair is the replacement of a wiring harness and reprogramming of the processor. Ford has not issued a recall for this very unsafe problem, so the charge for the work is $ $358.18.
- Pasadena, MD, USA
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- Crystal Lake, IL, USA