This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Expedition. The contact stated that while driving at various speeds, the vehicle intermittently downshifted with several unknown warning lights illuminated. The contact restarted the vehicle before resuming normal driving. The contact took the vehicle to a dealer and was informed that there were no recalls on the VIN. The manufacturer was contacted and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2014 Ford Expedition. The contact stated while driving at various speeds, the vehicle suddenly decelerated, with the tachometer at zero. The service engine warning light was illuminated. After restarting the vehicle, the failure was self-corrected. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the Extended Warranty coverage involving the transmission leadframe repair. The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 140,000.
Wednesday December 28th, 2022. Vehicle gave a short ding while stopped at a traffic light. Dashboard vacillated back and forth between low tire pressure, and empty gas tank. Vehicle was holding half a tank of gas. Upon take off from traffic light speedometer stopped working. Drove 20 miles home and turned off vehicle. Husband took for check drive, everything was working. Friday December 30, 2022 while traveling 65 miles an hour on the freeway, vehicle made a fleeting strange noise coming from the dash. Vehicle involuntarily downshifted to first gear causing vehicle to skid down the highway, tires smoking, out of control. Husband was able to come to a stop at the side of the highway without harming us or anyone else on the road. Engine was revving as if someone was pushing on the gas pedal. Engine was quickly turned off. Eventually vehicle was restarted and showed no signs of what had happened a few minutes before. Made it home without incident on side roads traveling at a low speed. Without the excellent driving skills of my husband, we would have lost control and crashed. At a busier hour multiple vehicles would have plowed into the back of us injuring or killing many. We were both traumatized by the takeover of our vehicle. And yes, the incident could have very well been a detriment to our lives and the lives of others on the road. Vehicle has been parked. Husband visited local Ford dealership explaining what happened. Representative was very well aware of the situation my husband described. He said it has to do with the power train control module. Parts are not available and will not be for months. These parts have been recalled by Ford up to 2013. Ford will not replace part or reset powertrain on our vehicle which is 2014. Quote to fix our vehicle is $3,000 dollars and possibly more depending on what the lock down did to our engine and transmission. On top of that it could be months before they can have to parts to fix it. Vehicle is unsafe.
The SUV gets stuck in first gear and randomly downshifts into first gear regardless of the speed. When pulling out into traffic the SUV will randomly get stuck in first gear and cannot gain speed. I took it to the Ford dealership in September of 2021 and they determined that it was the transmission molded lead frame. This part had a Ford TSB on 2011-2013 Expeditions and Ford replaced the part at no charge on 2011-2013 models. This is the same problem on my 2014 Expedition. Ford ordered a new part in September of 2021at my expense. Today is 2/15/2022 and the part is still not in and the problem continues and is getting worse.
Transmission will suddenly shift gear while driving. On one occasion it downshifted to 1st gear as I was travelling down the highway at 70 mph with my family in the vehicle. Tires locked up and vehicle slid but I was able to regain control and did not hit anything. In addition, in multiple occasions the Instrument Panel shuts off all the gauges for the exception of the RPM's and shows a wrench and loosing some power. Also while driving at low speeds the transmission disengages and slips but no sign of transmission issues. On all instances above I parked the vehicle, shut off for a minute, restart and drove away like nothing happened. No codes, no warnings. Brought it to several mechanics and they are not able to tell me whats wrong. Spoke to Ford and they said is nothing they have seen on the Ford Expedition but the symptoms are similar to an issue on a F-150. I'm very concerned as this can happened at any time and I know if it happens on snow It will probably cause a major accident. Don't feel safe driving the vehicle.
- Clemmons, NC, USA
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I was sitting sat a stop light, when the light turned green, I stepped on the gas pedel but the car did not move. I took my foot off the gas, let the engine rpm go down, then stepped on the gas again. As the engine rpm went up, the transmission dropped into gear with a loud, jerking cluck sound. The dashboard flashed and then went dead. I had no speedometer, fuels, coolant, voltage gages, the only thing that worked was the tacometer. I pulled over and turned the car off, but when I started the car again, all the gages worked as normal and drove fine until the next incident.
I was driving down the street at 40mph when all of a sudden the transmission down shifted into first gear. Because this happened on its own, there were no brake lights to warn the car behind me that I was slowing down at a rapid rate. The wrench symbol flashed on the dashboard and went away, so I took the vehicle to a Ford dealer the next morning when they opened up.
Transmission will suddenly shift gear while driving. One on occasion it downshifted to 1st gear. Luckily we were only going 45 mph, so I was able to maintain control of the vehicle. In a separate instances it downshifted 1 gear while driving 60 mph, remained in the lower gear and appeared to be stuck in that gear, because after coming to a complete stop it was very slow to pick up speed and didn't shift gears. Same thing happened within a 1 1/2 weeks, driving 70 mph, feel a slight jerk, transmission gets stuck in lower gear (noticeable higher RPM) and then magically clears itself up a few minutes later. Took it to 2 different Ford Dealers. Both say, the Molded Lead Frame/Valve Body assembly has gone bad. There is no recall for this, yet we had the exact same issue on a 2013 F-150. There had been a recall for model years (up to 2012) but not 2013. Then a few months later, the 2013 model year as included (I guess enough people complained). Now Ford claims that recall doesn't cover the 2014 Expedition with the 5.4L engine. Utter nonsense, same problem, same part that is failing/needs replacing.
As I was driving on the freeway my transmission downshifted and my rear wheels locked up and I lost control of my vehicle with all 4 of my children in the car with me! After this happened the check engine light came on and I had the code read at my local auto parts store and the error code was P0720 for the output shaft sensor which is located on the lead frame inside my transmission. I called my Ford dealer to get a quote to fix my car and was told based on my VIN the part number for the faulty part is AL3Z7G276D. When I looked up this part number on the internet I found that this part was recalled for the same exact thing that happened to me except that the current recall didn-€™t include my model year and build. I-€™m confused as to why if the recalled part number is in my truck and I almost died along with all 4 of my children because of it that my car is not covered in this safety recall.
On Sunday November 29, 2020, the vehicle was driven back from church, approximately 10 miles. It was parked on a gravel drive way, in park, and the key removed. The vehicle was exited at approximately 12:35pm. At 2:46pm it was noticed that the vehicle was up against a towable man-lift with the tongue of it inside the front grill of the vehicle. The keys were retrieved from the home's dining room table a short time later and the vehicle was moved off of the man-lift and the parking brake was set to assure that it did not roll again. It was noted that the vehicle was locked, in 'park', and everything appeared normal. At this point it was realized that a ring camera was observing the area. The video was retrieved to see exactly what happened. The video shows that at 12:41pm, six minutes after parking the vehicle, it began rolling unattended, and came to reset against the man-lift. Shortly thereafter all attempts were made to duplicate the issue by attempting to remove the keys without the vehicle being in park, etc. The incident could not be recreated. The vehicle was taken to reynolds Ford okc the next morning. The video of the event has been provided to reynolds Ford okc. I have worked with the servicing dealer to notify Ford Corp. Of this event. Their counsel has advised me that they have no responsibility in the event. I beg to disagree. No vehicle should ever roll when in park, the keys removed and the doors locked. I have a ring camera video of the event that was shared with reynolds Ford and Ford Corp. I will be happy to share it with you but your documentation format will not accept videos.
Driving 70 mph on interstate, there was a slight bump and loss of power, check engine and power train light came on followed by a sudden downshift into first gear from sixth and a sudden deceleration. Code read P2070 with same issues and circumstances as 2011-2013 F150
The contact owns a 2014 Ford Expedition. While driving 30 mph, the transmission experienced a hard gear shift and several unknown warning indicators illuminated. The contact stated that the transmission shifted into second gear and remained in second gear. The vehicle was towed to Ford Lincoln of franklin (located at 1129 murfreesboro rd, franklin, tn 37064, (615) 800-6500) where it was diagnosed that the oss sensor circuit fault-P0722 failed and needed to be replaced. The mechanic was also able to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 66,000.
The contact owns a 2014 Ford Expedition. While driving approximately 60 mph, the transmission seized without warning. The vehicle began to skid and the contact was able to shift into neutral. The contact placed the vehicle into drive and accelerated off the highway. The contact was able to restart the vehicle and resume normal driving. The vehicle was driven to ames Ford Lincoln (123 airport rd, ames, ia 50010, (515) 233-1913)where it was diagnosed that the gaskets, connectors, and transmission fluid needed to be replaced. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: Cas-21938912. The failure mileage was 146,000.
100306-105660 miles vehicle purchased used -Ford 2014 Expedition would stall occasionally and downshift while on highway and got worse. 5 mechanics (one was Ford dealership), $3000 of guessing and replacing parts (fuel pump& filter, throttle body), almost getting rear ended three times at highway speeds down to 10-20 mph, no codes, 10 weeks of in & out of repair shops, and no one can find problem. Finally got bad enough last mechanic got code of lead frame connector with decoder plugged under dash during test drive. Recall does not include my VIN or model. Ford knows this is a problem and should be held responsible. They should redesign this part and pay for all repairs done to vehicles regardless of where repairs done, year or mileage and how many times this occurs until the problem no longer exists. This problem seems to occur after warranty period has expired as no codes appear in dash or full vehicle scans.
The drivers side door will not always close and secure. The door latch sometimes stays in the open or closed position. The vehicle was stationary. Unsafe as you would have to drive with the door unsecured.also the shifting lever will occasionally stick in park and will not come out even after applying the brake. Unsafe if you have to stop and put in park on side of road or highway you can't take it out of park when clear to do so. Dealer said they can not repair because they can not duplicate issue. The only way to put the vehicle in motion was to drive with drivers door not secured.
Seems to be the same issue with the 2011 to 2013 6R80 transmissions that a previous recall dealt with. While driving the expidition downshifted by itself causing to go off the road and almost being rear ended. My vehicle is made at the same plant and the recall goes to vehicles manufactured to 4/13 mine was 8/13. Which makes it a new model year 2014. The previous recall was 2011 to 12. The later added 2013 models. They need to look into adding 2014 or later to this list since it is happening to this model as well. I do not feel safe driving my Expedition. Also the speedometer jumped up and down wrench light came on it jump and surges at lower speeds. But shutting it off seems to reset it for a short while but the issue always comes back.
A D V E R T I S E M E N T S
- Humble, TX, USA