This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heater hose to rear compartment unit found damaged and leaking during routine inspection, posing threat of sudden massive cooling leak with no warning. Hose had to be replaced by a labor intensive process of 5 hours so job cost $1,143.
The contact owns a 2014 Ford Expedition. While driving approximately 60 mph, the transmission seized without warning. The vehicle began to skid and the contact was able to shift into neutral. The contact placed the vehicle into drive and accelerated off the highway. The contact was able to restart the vehicle and resume normal driving. The vehicle was driven to ames Ford Lincoln (123 airport rd, ames, ia 50010, (515) 233-1913)where it was diagnosed that the gaskets, connectors, and transmission fluid needed to be replaced. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: Cas-21938912. The failure mileage was 146,000.
Headaches and general I'll feelings of sickness while driving/riding in vehicle. Carbon monoxide present in front cabin of vehicle at 1-14ppm under normal driving conditions. Readings not tested in 3rd row. Not tested in extreme passing or with air conditioner on. I do not feel this vehicle is safe.
2014 Ford Expedition el king ranch V8 5.4L 3V - 90,000 miles vehicle began to shake as I was pulling into a parking lot mimicking a stall. Shaking became more intense as we slowed speed into the parking spot and again became more intense upon shifting into park. Code scanner brought up a cylinder 8 misfire. Replaced all spark plugs(because 90K is about when you should) and cylinder 8 coil, no positive results. Code scanner now throws out a random misfire code, cylinder 3, and cylinder 8 misfire. Brought to a garage and the diagnostic they ran showed the cam phaser hsa failed. This must be a well known problem to Ford as there is an abundance of information easily found online and a class action lawsuit about the issue for 5.4L engines for 2008-2012.
- Jacksonville, FL, USA
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- Pleasanton, CA, USA