really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
35,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Expedition seat belts / air bags problems

seat belts / air bags problem

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2015 Ford Expedition Owner Comments

problem #2

Sep 282016


  • 21,000 miles


I was involved in a major front end collision yesterday that is most likely resulting in totaling my brand new car. My entire front end is demolished and frame was definitely effected as car doors couldn't even be opened. With all that said my air bags didn't deploy, the safety feature that is supposed to protect my family and I god forbid we get in an accident which we did and I want to know why! I contacted Ford last night and they referred my to my dealership and when I called my dealership they told me they don't make the cars! I just want answers.

- Bangor, PA, USA

problem #1

Feb 132016


  • 50,000 miles
The contact rented a 2015 Ford Expedition. While driving approximately 30 mph, the vehicle accelerated independently and crashed through a telephone pole and a tree. The air bags failed to deploy. The contact stated that smoke entered the vehicle after the crash. The vehicle was towed to an independent facility. A police report was filed. There were no injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Richmond Heights, OH, USA

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