This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that after activating the heater, there was a burning plastic odor coming from the front windshield vents. The contact stopped using the defroster due to the odor and the possible risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while attempting to use the defrost the windshield, the system failed to operate as designed. The contact had self-diagnosed the failure as a loosened wire connected to the blower resister connector wiring harness that caused a short circuit. The contact stated that the failure was intermittent but had become a recurring failure. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 154,752. Parts distribution disconnect.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the climate control fan failed to cause the windows to become foggy due to the lack of proper airflow. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2015 Ford Expedition. The contact stated the front vents were not blowing air, but the rear vents were operable. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,000. Parts distribution disconnect.
The contact owns a 2015 Ford Expedition. The contact stated while driving at approximately 30 MPH, the blower motor failed, causing the defroster to become inoperable. The contact stated no warning light was illuminated. The contact stated that the blower motor failed due to the wiring harness and resister overheating. The contact stated that the fuse did not blow which allowed the harness to melt, causing arcing and increased the potential of a fire. The contact stated that the blower motor was drawing too many AMPs causing the failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the blower motor needed to be replaced as stated in NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle had not been repaired. The contact stated that replacing the blower would not remedy the problem. The manufacturer had been informed of the failure. The failure mileage was approximately 145,000.
A D V E R T I S E M E N T S
- Houston, TX, USA