This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve cover gasket. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
- Louisville, KY, USA
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- Louisville, KY, USA