This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electronic throttle body will go into a limp mode and has no power to accelerate. This happens while driving down the street or highway and you might have enough power to pull to side of the road or street and not get run over. I have seen other reports of this and Ford extended their warranty on some vehicles to 10 years or 150,000 miles. These are mainly the eco boost motors. My vehicle has 88,000 miles and is regularly serviced. One occurrence was on a road under construction with no place to pull over quickly when this happened.
The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.
The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the work and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform this action anytime she needed to use the A/C or the heater. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
I took my vehicle in on August 15 or so. The dealer, Sames Ford Bastrop, had it for 1 month and returned it to me as repaired. According to the nhtsa database, the repair has not been performed.
- Bastrop, TX, USA
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2 failures in vehicle 1) NHTSA recall 22S56 - blower motor causing excessive heat and posing a fire risk. Parts attached to blower fan not covered under recall (resistor and harness) caught fire, burned, and melted. Ford refuses to cover the additional parts under recall. I have photos from dealer of melted and burned parts behind dash. We smelled something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. https://video.search.yahoo.com/yhs/search?fr=yhs-Lkry-SF3&ei=UTF-8&hsimp=yhs-SF3&hspart=Lkry¶m1=na3P9yVrJGqvPvCqHPdsCE-4YYHqAWvFNGHh5yMm3UJuVYyttFxIt5fFuDgj_mwOAAlfBINToIVsnGl2cB6_rTpFSl4bjJEMhjD17OmpzIijUFbIUoNqWxr97MLi6B-sIFi4FCT4F_SbI7uxShBaRW4M5S-j-u-Q8zYgrr8a2lGKThV8SQoBI8czDF2IPQY7xeo7iYhwRd4XP10CTn2yne3l7XbufsqSePpAS8Crefw2VXBaItEgGGoZ7YwJcD2rCN9pgAeyU3WrxZ9-JCQ9p4ocQ41_vxoyyhYsQ5xhEuSimMV09KYJOPE-nd0FgwWoYy29G1vJfJJQMVQUJa0NmCkT_A%2C%2C&p=ford+expedition+backup+camera+water+damage+symptoms&type=YHS_PDFTDCPR_70685_%2400000_002025%24#id=1&vid=14c8b517cf9fb3dbe15d8ed357812f57&action=click
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.
While driving my children, my 2017 Ford Expedition lost power and went into 'limp' mode (wrench appears on the dash) along with an incredibly rough idle. This is at least the 3rd time that this has happened (twice before replacing the current throttle bottle) and now. This is incredibly dangerous as the vehicle loses power and leaves my family and I at the mercy of other drivers around us. It has happened on a 6 lane freeway, a 2 lane highway, and, most recently, on a city street. After a very quick search of the internet, it is no secret that there are throttle body problems with 2017 Ford Expeditions. Ford is responsible for manufacturing a vehicle that is safe and free of mechanical defects. While some problems do arise unexpectedly, it is ignorant of Ford to continue to put passengers in harms way until an injury or death happens when there is a known issue.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and the vehicle was taken to the dealer, where the recall repair was completed. The contact stated that upon starting the vehicle and turning the fan on high speed, the entire vehicle vibrated, including the steering wheel and the floorboard. The dealer was notified of the failure and informed the contact that they would fix the issue; however, the following day, the dealer informed the contact that additional repairs were not needed because the vehicle was operating as designed. The manufacturer was notified of the failure and contacted the dealer; however, the dealer informed the manufacturer that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was approximately 57,120.
I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was never fixed, they said because they didn't have the part. Something in the engine was damage, so i had to take the car almost every month to try to fix it. I kept getting letters about the recall, and they kept saying that the part was ordered and they were going to call me when ready. Never did. Last week around August 25 i received another recall letter. I added in my to DOs to call, as a single mom now, its a little difficult, so i could not call during the week, and Sunday 8/26 while I was driving my car with my children, we could hear a weird noise, then smell of smoke, and some smoke coming from the front AC blower, then the AC stopped working. I contacted the dealership this morning, and I was asked to bring the car, that they have the part ready (Which i never was notified before), so I dropped my kids in school and took the car to the dealership, after waiting for more than 2hrs, they said they part wasn't good, and they couldn't get it fixed. I need help to get this fixed, and to have a warranty that this is safe and will work.
The contact owns a 2017 Ford Expedition. The contact stated that while reversing out of a parking space, the air conditioning suddenly failed. The contact took the vehicle to the dealer who diagnosed that the blower motor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number 22V648000 (Visibility, Electrical System) however, the replacement part failed. The vehicle was returned to the dealer who confirmed the repair could not be performed a second time under the recall. The manufacturer was made aware of the failure and file a case for the failure. The manufacturer confirmed that the VIN was no longer under recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 120,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.
Backup camera picture frequently shows up scrambled on the screen. Sometimes the picture is fine; often it is impossible to see anything but streaks. It happens all the time. This camera seems to work better when I am on a trip. Possibly related to battery charge, but my battery is only a year old, and the issue has been occurring for a few years. I just saw your website while looking at cars, so I decided to report it.
I have been having an issue with an intermittent blower motor not working, it was replaced by ford in November 2022 and as of July 2023 it is needing to be replaced again as I have no a/c or front blower motor again. I have attempted to have this recall fixed and ford still does not have the new part so this will not continue to happen. I currently live in Florida and have 2 small kids with no a/c in our vehicle, the current dealer that I am working with stated I can get a rental car and pay for it out of my own pocket until ford can finally get a new part that will work and hope I will be refunded. They are attempting to order the temporary part again and replace the blower motor for a 2nd time but have advised me they don-??t know how long it will take to get the part and when they do get the part they will need my car for 4-5 days with no option of a rental on their dime. I have been dealing with intermittent blower motor issues for almost a year now and ford has not been able to remedy this recall. I feel I am being bounced around and ford is not taking ownership of getting the new fix since 8/26/2022.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the USB, the GPS System had started to malfunction. The dealer was notified of the failure however, the contact was informed that the parts to do the recall repair was unavailable. The contact then stated that the air condition system failed to operate. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the parts to do the recall repair was not available; however, the dealer offered a temporary repair for a fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. Parts distribution disconnect.
The HVAC blower motor connector for the Ford has completely burned out. When in use, it is hot to the touch (too hot too touch sometimes) and emits an electrical burning smell. The HVAC unit now only works on high and if the unit is connected in a certain angle. I took the vehicle into FORD in Kirksville, MO and their technician told me it wasn't covered under the blower motor recall and it was going to cost $600+ to repair. When I asked the technician that upon replacing the part, what would keep it from happening again I was told FORD realized the grounding wire in the connector wasn't strong enough to hold the charge, and they have sense come out with a part where the grounding wire is "heavy duty". When I contacted FORD about the issue they informed me that it was not covered under the blower motor recall and there were currently no programs to cover the repair.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that when he attempted to use the blower to cool the vehicle interior, the blower stopped operating as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the wiring harness needed to be replaced on the blower motor. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Miami, FL, USA