This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Expedition. The contact stated that she noticed fluid leaking from the rear of the vehicle while parked. The contact took the vehicle to the dealer where she was informed that the passenger-??s side shock needed to be replaced. The contact had also taken the vehicle to an independent mechanic who confirmed the failure and gave her an estimate for the repair. The manufacturer was notified of the failure and a claim was filed. The contact was referred to NHTSA for assistance. The contact stated that she only does city driving and that a failure of this magnitude should not have happened this soon on a newer vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
The transmission would slip and not go into gear. Causing me to stall in the middle of intersections. This occurred multiple times and if I took my foot off the gas it woudl catch and I could go again. Dealership told me it could be PCM issue and was not able to see me until December of 2021. At the end of October it suddenly became almost undriveable and was limped to dealership. It was determined that the gear ratio for the 3rd gear was incorrect and at 67,318 miles and 4 years old it needs a new transmission.
The vehicle has an intermittent electrical problem which causes a cross traffic system fault, blind spot system fault and the liftgate or liftglass to indicate that it is ajar. Hen these fault the safety systems are inoperative and pose a safety concern. This occurs while in motion at both on both city streets and at highway speeds.
The retractable/automatic running board on the passenger side intermittently drops down when the car is in park and in a stationary position for a period of time. (ie. 2-3 hours at rest) when I restart the vehicle and open/close the doors, then shut off the vehicle, the retractable running boards will go back up where they belong...most of the time. Several days later, the same thing happens again. I took the vehicle in for service (cronin Ford - harrison, Ohio) in the fall of 2019 and they replaced the retractable running board motor on the passenger side only. In March of 2020, it started to happen again, after the vehicle is at rest for 2-3 hours. I am planning to take it in for service again, but I'm concerned that this will become a recurring problem well after the warranty period is over.
A D V E R T I S E M E N T S
- Enders, NE, USA