This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3rd row seat has metal frame coming through cushion. Had seat cushion replaced once. Ford technician said was design flaw in vehicle and issue will continue to happen. Just had vehicle in again for same issue but Ford will not replace cushion this time because they confirmed other like vehicles are having same issue and deeming is a normal condition. This is a huge safety issue for my children. This is not a normal condition to have a cushion fall through and the metal seat frame is exposed.
- Littlestown, PA, USA
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- Littlestown, PA, USA