The contact owns a 2002 Ford Explorer Sport Trac. The contact stated that the door latches stopped working and the contact could only get in and out of the vehicle by using the outside door latch on all doors. The vehicle was taken to the dealer. The technician diagnosed that the main door module for the front driver side door needed to be replaced. It was unknown if the vehicle was repaired. The failure mileage was not available. Updated 04/13/15 the consumer stated it is not possible to enter the vehicle using the outside door handles. 3 out of 4 handle failed. 2 out of 4 inside door handles failed. Updated 6/29/2015

- Wiggins, MS, USA

No decernable events led up to the total failure of the vehicle's keyless entry system. The remotes ceased to function. Replacing batteries did not help. Remote capability to lock doors from outside or inside ceased at approximately 45K miles. Keypad ceased to dunction at same time. Dealer wants $75/hr to 'look and see; what problem might be. I suspect abrasion in the wiring harness contained within driver's door.

- Sheffield, AL, USA

Back seat door handle were in child lock positions and broke when pulled to open. First the passenger side and then the driver side. The one on the driver side was broken by the dealer when they were doing the front driver side bolt recall. Of course they say they didn't break it. The seat back adjustment was also broken during the bolt installation. I only had 37,000 miles on the truck but the warranty had expired. They want $300 per door handle. This is a "death trap', as you cannot exit the back seat if the power is not working, as you can't even put down a window to open the door from the outside if the electric is off. I am sure that I am not the first person to have the plastic handle break! I need to know if any recalls are out regarding both these problems. Ford says "no"

- Bullard, TX, USA

Passenger side rear door will not open except for from the outside.

- Olive Branch, MS, USA

The rear automatic doors will not open from the inside the consumer has checked the child locks, and they are not on. The manufacture and dealer states not covered under warranty. Consumer purchased new inside rear door handles from the dealer and replaced them.

- Angleton, TX, USA

Consumer complained about a stalling problem. Vehicle was taken to dealer. However, the problem had not been corrected. Also, right rear door locks malfunctioned, and door couldn't be opened except from the outside.

- Mission, TX, USA