really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
52,622 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-150 accessories - exterior problems

accessories - exterior problem

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2011 Ford F-150 Owner Comments (Page 1 of 3)

problem #49

Dec 302016


  • 67,150 miles


While driving my 2011 F150 suoercrew cab on a 30 degree evening, I turned on the rear defroster. Within a few minutes, a passenger in the back seat heard a crackling sound and then a loud pop, the passenger side of the 3 section rear window had shattered, within a few hours the glass fron this window had started to fall out and enter into the cab, and onto the seats. This happened on 12/30/2016 at approximately 6pm, speed was about 35 mph and no other traffic was on the road.

- Bristol, RI, USA

problem #48

Dec 152016


  • 80,000 miles
Rear sliding window exploded from electric defrosters could not see out of rear window the bang was so loud I lost control for a moment there was glass everywhere in the back seat Ford refuses to even look at it and the extended coverage wont cover the repair I can use the defroster when having small children in the back seats when its cold for the fear of injury to the children this is a option the cost big $$$$ and cant be used when it cold and having my grandchildren in the back seats Ford needs to step up on this one its not safe for many reasons I was driving on a highway and if the children were with me it could have been deadly

- Telford, PA, USA

problem #47

Oct 022016


  • 60,000 miles
Rear glass window on 2011 F150 with power slider- driver side back quarter glass shattered, while driving. Rear defroster was on. I have researched this issue and have seen many complaints reported online. I am glad my children weren't in the back seat at the time this happened and it stayed in the frame and did not blow out/into the rear vehicle passenger area

- Dover, PA, USA

problem #46

Jul 042016


  • 83,000 miles


The contact owns a 2011 Ford F-150. While driving approximately 5 mph, the rear driver's window shattered without warning. The dealer stated that the vehicle was no longer under warranty. The contact had the window replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.

- Crivite, WI, USA

problem #45

May 192016


  • 82,900 miles
Warming my truck up to leave for work this morning. Turned on windshield defroster and rear window defroster to remove heavy dew. Rear defroster turned on for about 10 seconds and shut off by it self. While driving I noticed it had turned off, pushed the button again and it did not turn on. About 2 minutes later I heard a loud "pop" and looked in my rear view mirror to see that the right rear window had shattered.

- Pittsburgh, PA, USA

problem #44

Apr 152016


  • 68,000 miles
After rear defrost was activated while driving to work in the morning there was a very loud bang and the drivers side rear window broke and spidered. This occurred on April 15 2016. Temp was about 35 deg F. note rear window was replaced once already in 2013 for the rear defrost not working.

- South Lyon, MI, USA

problem #43

Mar 292016


  • 52,000 miles


Rear window shattering due to rear defrost temp in the 30's, started my truck, turned on the front & rear defrost for a few minutes before leaving the driveway. Heard a loud pop from behind me. My drivers side rear window was shattered. I immediately turned off the defrost, and turned off my car. Good thing I hadn't put my child in the car seat before the defroster caused the glass to shatter. I never put the vehicle in gear, stayed stationary.

- Indianapolis, IN, USA

problem #42

Mar 272016


  • 105,000 miles
Rear passenger window shattered after turning on rear window defrost.

- Detroit, MI, USA

problem #41

Mar 242016


  • miles
On March 24, 2016 I started my vehicle and activated rear defrost as there had been some light snow build up. Within a few moments I was traveling down the road at approx 45 mph. About two minutes later I heard a loud bang that sounded like a gun shot. This was a bit startling and my reaction immediately caused me to swerve into the adjacent lane of traffic. I quickly pulled to the side of the road and noticed that the right rear window had shattered. The slider and left side did not break, only the right. This could have turned out much worse had there been a vehicle driving next to me at the time. Very scary experience and potentially very dangerous.

- Two Rivers, WI, USA

problem #40

Mar 102016


  • 120,000 miles
The contact owns a 2011 Ford F-150. The contact stated while entering the vehicle and closing the front driver side door, the rear passenger side window fractured without any impact. The contact informed the dealer, who stated that the window needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

- Hamelton, MI, USA

problem #39

Feb 122016


  • 65,000 miles


Driving at approximately 40 mph and turned on rear glass defroster. A loud bang was heard and discovered the rear passenger side glass had shattered.

- Mill Creek, WV, USA

problem #38

Nov 272015


  • 70,000 miles
Passenger side rear window exploded due to the window defroster. This seems to be common among F150's with a rear slider window. This happen on the way to work one morning. Speed 35 mph on smooth pavement. There was frost on the window but the light on the defroster was not on. Heard a loud bang and did not immediately notice the broken glass until later in the day when the sun defrosted that glass. No response from Ford customer service

- Louisville, KY, USA

problem #37

Jan 152016


  • 69,900 miles
I turned on the truck with the remote starter. This is apparently tied into the auto defroster on the back window. As soon as I got in the car and started to drive the back window blew out for no reason. I did a search on the web and apparently this is an extremely common problem. The noise was so loud I actually thought someone shot out my window!!

- Ann Arbor, MI, USA

problem #36

Jan 032016


  • 58,000 miles
My left panel of the rear window is shattered after turning the rear defrost on. Called Ford, they will not replace.

- Joy, IL, USA

problem #35

Dec 302015


  • 42,800 miles
Rear passenger side of rear slider window shattered when operating defroster when approx. 27 deg. F. no impact, but loud gunshot like sound and glass was simply shattered while driving. Luckily the glass didn't separate as I had 3 children in rear in child seats, one rear facing. This appears to be a common problem.

- Washington, IL, USA

problem #34

Dec 232015


  • 56,000 miles
The contact owns a 2011 Ford F-150. The contact stated that when the vehicle was turned on and the defrost system for the rear window was activated, the rear window's electric sliding window shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

- Grafton, WV, USA

problem #33

Dec 042015


  • 62,000 miles
Rear defroster quit working for awhile. Turned on the truck today. It was about 26F outside. I tried to turn on my rear defroster button again. It did not turn on. I was driving down the road about 35-40 mph. Heard a loud bang, noticed my drivers side rear sliding window is now shattered. Called the Ford dealership they had no idea of this happending. Called Ford customer care, they had no idea of this either. It seems like everyone else on the internet knows of this issue except Ford and their dealers.

- West Fargo, ND, USA

problem #32

Nov 252015


  • 60,000 miles
Takata recall I have a 2011 F-150 FX4. Noticed the rear defrost wasn┐T coming on all the time, but it did come on and it must of gotten to hot...driving to work 11/24/15 getting on the freeway I heard a loud noise like something hit my truck on the roof. When I got to work...I looked on the roof...no damage. I noticed later that day that the back passenger side window had shattered...it must of gotten to hot from the defroster. Looking on the internet...there are very many complaints about this problem.

- Plain City, OH, USA

problem #31

Nov 212015


  • 59,000 miles
On cold morning (32 degrees F), frost was present on rear window. Operator turned on rear defrost. After approximately 5 minutes of driving, operator heard a loud bang from rear of vehicle and noticed that rear window was shattered. Upon further inspection there was a slight odor of burning electrical wire and no signs of impact.

- Leonardtown, MD, USA

problem #30

Nov 092015


  • 22,700 miles
The contact owns a 2011 Ford F-150. While stopped at a red light, the contact noticed an abnormal odor and the rear passenger side window shattered without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,700.

- Leavenworth, PA, USA

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