This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. While driving downhill and towing a trailer at approximately 55 mph, the brakes failed. Also, the speed increased to over 70 mph and the check braking system and emergency brake sensor indicators illuminated. The vehicle was towed to the dealer (future Ford in roseville, ca) where it was diagnosed that oil from the vacuum pump had leaked into the brake booster, causing both the front and rear brakes to malfunction. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
Driving on the highway at 60 mph the brake system hazard light illuminated. The electronic breaks did not work properly. It was raining slightly and the roads were wet. First incident of this happening, the sync system/ touch screen has froze and not worked both in motion, and stationary 3 times. Concerned that all electrical issues may be related. Have owned used vehicle for 50 days, just went over 60,000 miles.
Hard jumpy braking. It will sometimes not stop at all or it will stop really hard. The mechanic says there was a leak and the vacuum motor has stopped working. This would happen any time moving slowly at home or in town or driving down the highway. This has happened multiple times during the past month.
25000 miles. Have to replace front brakes, right front caliper sticking. Rotors, pads, caliper, and hose all have to be replaced. Normal driving no towing or heavy loads. A known problem to Ford and dealers. Ford thinks it's not a safety problem. Since when are low mileage brake failures not a safety problem? huge expense. Ford needs to be accountable. Fortunately this was caught when tires were rotated. No accident or damage.
- Camdenton, MO, USA
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The brake master cylinder reservoir is losing brake fluid that is leaking into the brake booster, causing loss of brakes. We were informed, by our Goodyear service provider in our community as we do not have a Ford dealership, that there is a recall# 16S24 for Ford F-150 2013-2014 trucks with this specific and exact issue of brake fluid leaking into the brake booster, however our truck was made on July 18 and the recall date is for vehicles made between Aug 1-Aug 31. I feel this is a case of complete negligence on Ford's part, as our vehicle is the same make, year, model and displaying the exact problem that the recall is for, yet they say it does not fall in their recall details, so it is not their responsibility. They are fully aware of this extremely unsafe issue with our vehicle, have a recall out, but because ours was technically made two weeks before the Aug 1st cutoff date, they will not provide assistance and it is now our out of pocket responsibility. I am completely beside myself on the negligence and irresponsibility we are experiencing and receiving from Ford/the Ford recall department.
The contact owns a 2013 Ford F-150. The contact stated that while driving about 10 mph, the brake pedal was soft and exhibited an uneven amount of pressure. There was no warning indicator. The vehicle was taken to the dealer at: Gary smith Ford, 1 beale pkwy, fort walton, fl, where it was diagnosed that the brake master cylinder leaked brake fluid into the brake booster. The technician also stated that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall and provided a case number to the contact. The vehicle was not repaired. The failure mileage was about 93,000.
I started the truck and the "low brake fluid" light came on. I drove to the nearest repair facility (about 4.7 miles) upon arrival the brakes went to the floor, after pumping the H$ll out of them I barely stopped before crashing into a group of cars. Come to find out the master cylinder is blowing fluid into the brake power booster on each press of the brakes. This happened all of the sudden and could have been very deadly if not for the fact that I was going very slow to begin with due to traffic. Now why, after not even 30K miles would this catastrophic failure happen?
Driving on interstate when brake light came on. Tried brakes but they did not work. Very hard pedal that could not be pressed on without noises coming the brakes. Stopped vehicle with ebrake and took to locale Ford dealer. Discovered that vacuum pump locked up causing the exaust cam to break into pcs inside the motor. Had to replace motor due to the vacuum pump issue.
The contact owns a 2013 Ford F-150. When the vehicle was started, the contact heard an abnormal noise was present. The contact turned the steering wheel in the other direction and the noise started again. When the contact shut off the vehicle and restarted it, "steering fault" illuminated on the message center and the steering ability became very difficult. The vehicle was driven to deltaville auto and marine in deltaville, Virginia where it was diagnosed that the steering rack failed. Also, on the way to the dealer, the brake warning indicator illuminated and "brake fluid low" appeared on the message center. The contact added 3/4 of a quarter of brake fluid, but by the time the vehicle was moved to the parking lot, the brake fluid was gone. There were no noticeable leaks. The manufacturer was notified of the failures. The vehicle was not repaired. The approximate failure mileage was 42,871.
I am having brake issues just had all new brakes and rotors replaced as check brake system light has come on after repairs were made I was still having issues that I was having prior to repair loss of braking system on several occasions with kids in the car brake goes to the floor and some time later re gain breaking system very scary I have paid over 40 thousand dollar for this truck and well over 8 thousand in repairs what has to be done before recall is issued the run around between dealerships and he said she said. I guess someone has to be killed before there is a recall this is absurd.
While driving down highway at 45 mph the brake warning notice chimed and low fluid warning displayed in the dash information panel. I immediately pulled off main road onto a smaller road and then into a parking spot (took about 1 minute). Just as I pulled into the parking space, the brake pedal went to the floor and the truck barely came to a stop. For the record, it is a certified pre-owned 2013 F-150 FX4 eco-boost with just under 50,000 miles on it. Puzzled, I popped the hood to check the brake fluid and found only 1/2 inch left in the reservoir. This made no sense since I had just filled the windshield fluid a few hours earlier in the morning and noticed that the fluid level for the brakes was about 1/4 inch below the max fill line. I had to call my wife for a ride to the nearest auto parts store to get brake fluid. While I waited I checked the entire truck for brake fluid leaks but did not find any. After returning with the fluid, I filled the reservoir to the max fill line hoping the brakes would return to normal but thinking there might be a leak somewhere. After starting the truck and trying the brake pedal, I found that the brake pedal still only goes all the way to the floor and there is no pressure. I have concluded that the master cylinder must not be working. Lucky for Ford my 2 year old daughter and 10 month old son were not in the vehicle at the time and also lucky that I did not hit anyone or anything. I am very angry and also concerned. This is a family vehicle, working brakes are not negotiable.
Front end shaking at and rotors turned under warranty at 15K, same thing at 23K and rotors turned again. Same thing at 35K and still under warranty. Now it is 46K and Ford can't turn rotors because rotors are out of spec. I have never had rotors warp this fast and F-150 is only driven on highway. Ford should fix the calipers or rotors, this is a problem from the factory.
Drivers side front wheel wore out along with the rotor. Lost brake pedal with no lost of fluids. Had to replace brakes and rotors but still having trouble with that wheel and rotor along with hardly and brake pedal. It started a long time ago. Just kept getting worse.
My 2013 Ford F150 3.7L 66,000 miles has an ongoing brake/rotor problem. I started having the problems at about 36,000 miles. Finally replaced the rotors/brakes at 46,000 now the rotors are warping again after only 20,000 miles. The front end has a vibration in it, even when not braking. The recall issued was limited to the 3.5L engine. From my internet research this recalled should be extended to other models.
Excessive brake wear. Brake lining check at 2,728 miles in August 2013 showed 10 mm front; 7 mm rear. Brake lining check at 11,131 miles in July 2017 showed 5 and 6 mm on front and 3 and 2 mm on rear. This seems like excessive deterioration of brakes for number of miles driven.
Brake failure, master cylinder, 2013 and 2014 models where recalled but they say this VIN was not in recall, it needs to be before some one dies, while driving we had total brake failure and lucky we were only going 25 mph and able to use emergency brake to stop. 100 yards and we would have been on freeway doing 75 mph
While decelerating to make a turn, the brake pedal started chattering and braking effectiveness decreased to almost zero. The vehicle ultimately stopped beyond the turn. This was on a paved dry surface with normal braking pressure. It now has happened at least twice.
On Saturday June 10, 2017 I was out of town with family in cary, nc. We were leaving the hotel parking lot that morning and when I started the truck and put truck in reverse the brakes did not work.. after looking, I saw there was no brake fluid. There was no brake fluid on the ground so I didn't know what the issue could be. I got more brake fluid then drove to a mechanic. By the time I got to the mechanic (1 mile down the road) the brake fluid was gone again. After the mechanic looked at issue, it was determined that the brake booster failed. They found that there were no parts and it took until Tuesday June 13, 2017 to get part and repair. Thinking there must be an issue since no parts were available. I found that 126 complaints were registered regarding the brake booster on 2013 Ford F150's. after calling Ford it was determined that my 2013 Ford F150 was not on the list. My Ford F150 had the exact same major issue that the Ford F150's that were recalled. This is very disturbing that the brakes went out, especially after we had just drove through the West Virginia mountains. I have talked to Ford multiple times and they are not willing to do anything about this issue. Only until the part is put on the recall list for my VIN# will Ford do something. I have been told to keep my receipts just in case it is put on the recall list. I find this very upsetting that the exact same part had been recalled on other 2013 Ford F150, but my VIN# was not on the list. I had the exact same issue and this could have been a very bad problem if this happened in the mountains that we had driving through. I have the part that failed and all receipts. I hope that this complaint gets noticed and something is done. Thank you
The contact owns a 2013 Ford F-150. While driving 45 mph, the master cylinder rear cup seal fractured and brake fluid leaked into the brake booster. The failure occurred on a consistent basis. The brake light illuminated until brake fluid was added. The failure occurred on July 10 2017. An independent mechanic stated that the master cylinder needed to be replaced. The failure was identical to the failure listed in NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the VIN was not included. The manufacturer advised him to contact the NHTSA hotline. The failure mileage was 57,193.
A D V E R T I S E M E N T S
- Houston, TX, USA