This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated while driving 35-40 MPH and depressing the brake pedal, the vehicle responded with a delay. The contact stated that upon depressing the brake pedal for the third time the vehicle failed to respond. The brake warning light was illuminated. The contact stated that he applied more pressure to the brake pedal until the vehicle responded as needed. The contact stated that the failure had been recurring daily, and increasingly while reversing. The vehicle was taken to an independent mechanic, where it was diagnosed with low vacuum pressure. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 138,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, she had to apply extra pressure to the brake pedal to coast the vehicle to a stop. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the valve cover, head gasket set, and the brake vacuum pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The check engine warning light was illuminated. The contact notified the dealer of the failure and was advised to take the vehicle back to the dealer. The vehicle had not yet been repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 19,731.
The contact owns a 2013 Ford F-150. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floorboard while depressed, and the braking distance was extended. Brake fluid was added to the brake reservoir however, after driving a short distance brake fluid had leaked out of the brake fluid reservoir but no visible fluid leak was present. The vehicle was later towed to the local dealer who diagnosed that the front brake master cylinder was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 107,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 MPH, the brake pedal was depressed and remained on the floorboard. The brake warning light was illuminated. The vehicle was pulled over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle, the brake pedal went to the floorboard while depressed. Additionally, the low brake fluid warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the brakes, brake cylinder, and power brake booster. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 132,000.
- Rossville, TN, USA
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The contact owns a 2013 Ford F-150. The contact stated that while her son was driving at an unknown speed, the brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake master cylinder needed brake fluid added. The mechanic failed to locate a leak. The mechanic added dye to show a possible brake fluid leak. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where the vehicle was diagnosed that the brake master cylinder fluid had leaked into the brake booster pump. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the brake booster and brake master cylinder. The contact stated that the failure was related to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was contacted and referred him to the NHTSA Hotline. The failure mileage was approximately 64,438.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the brake pedal was stiff while depressed and failed to stop the vehicle immediately. The failure caused all four tires to lock up. The vehicle was towed to the dealer; however, no cause of failure was found. The dealer replaced the brake master cylinder, brake lines, and brake booster; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.
The contact owns a 2013 Ford F-150. The contact stated that upon inspection of the vehicle, she noticed that the brake fluid reservoir was empty; however, a leak was not found. Brake fluid was added to the reservoir however, the reservoir was empty the next day. The vehicle was then towed to the dealer and the contact was provided a diagnostic test fee. The contact then discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulics) which she linked to the failure. The contact brought the recall to the attention of a Service Manager who submitted a request to the manufacturer; however, the manufacturer denied the request. The vehicle remained in the dealer's possession unrepaired. The failure mileage was 133,951.
The contact owns a 2013 Ford F-150. The contact stated that while his wife was driving 50 MPH, she depressed the brake pedal upon merging onto highway as the low brake fluid warning message and a red exclamation warning light appeared on the instrument panel. The contact advised his wife to pull into the rest stop and switch places. The contact initially stated that while driving, the brake pedal was spongy; however, upon reaching his exit, the contact was forced to depress the brake pedal to the floorboard. The contact took the vehicle to an independent mechanic where he was informed that the brake master cylinder was pumping brake fluid into the brake booster. Upon investigation, the mechanic discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) which he linked to the failure. The contact called Varney Ford (237 Moosehead Trail, Newport, ME 04953) and Darling's Ford Volkswagen Audi (403 Hogan Rd, Bangor, ME 04401) and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the low brake fluid warning light illuminated. The contact added more brake fluid to the reservoir; however, the failure reoccurred. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number 16V345000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the low brake fluid and the parking brake warning lights illuminated. While depressing the brake pedal the vehicle failed to stop. The contact depressed the brake pedal to the floor and the vehicle slowly came to a stop. The contact was able to drive to an independent mechanic and was informed that the master cylinder and the brake booster pump needed to be replaced. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 1 MPH, he attempted to park the vehicle, but the brake pedal went to the floorboard while depressed and the brakes failed to engage. The contact used the parking brake to stop and park the vehicle. The contact refilled the brake fluid reservoir and was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the brake master cylinder leaked brake fluid into the brake booster pump. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 26,500.
The contact's girlfriend owns a 2013 Ford F-150. The contact stated that while his girlfriend was driving through a parking lot at a low rate of speed, the brake pedal hardened as the check brake system warning light appeared on the instrument panel. His girlfriend was forced to apply the parking brake to stop the vehicle. Due to the failure, his girlfriend had the vehicle towed to an independent mechanic who diagnosed the vehicle with a leak in the front seal master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) which he linked to his girlfriend's failure. The dealer and the manufacturer were notified of the failure and informed him that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.
The contact owns a 2013 Ford F-150. The contact stated that while coming to a stop, the brake pedal would stiffen up when depressed and the E brake light would illuminate. The vehicle was taken to the dealer and diagnosed as a brake booster and master cylinder failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 149,045.
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the brake pedal was depressed to the floorboard and the brake light was illuminated. The contact pulled over and saw that there was no brake fluid in the brake reservoir. The reservoir was topped off with brake fluid. After driving 2 miles, the failure recurred. While attempting to refill the reservoir bottle, the contact noticed brake fluid was not accumulating in the reservoir. There was no leak detected. The vehicle was towed to an independent mechanic who diagnosed that there was no brake fluid found in the brake reservoir and informed the contact that there was a recall associated with the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The failure mileage was 55,000.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was at stand still when the low brake fluid message was displayed on the instrument panel. The contact stated that while driving 25 mph, he had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated that brake fluid was added to the brake reservoir. The contact stated that the vehicle was driven to the residence however, the failure persisted. The contact called george waikem Ford located at 4321 Lincoln way E, massillon, oh 44646, (330) 478-1801, and notified the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V345000 (service brakes, hydraulic), however the VIN was not included. The failure mileage was 97,150.
The contact owns a 2013 Ford F-150. While driving at a slow speed, the brake pedal was depressed, but failed to stop the vehicle. The vehicle was not taken to be diagnosed or repaired. Autonation Ford panama city (located at 730 15th St, panama city, fl 32401, (850) 253-7000) was contacted and an appointment was scheduled to have the vehicle repaired. The vehicle was not included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/13/16
While driving truck about 1/2 mile away from my house I applied my brakes and the brake pedal went down. To floor after pumping the brake pedal several times the vehicle stop. I got scare and made a U turn to head back home and the low brake fluid low came on I pulled into a auto zone parts store open the hood and saw the brake reservoir was about 1/4 " fluid in the brake fluid reservoir.. I went into the auto zone store and purchase a bottle of dot 3 32oz brake fluid. I pour it in the reservoir and pump the brakes. Then check underneath the vehicle to check for any sign of leaks around the back plate around all the tires the rotors and rims and line there were no signs of any leaks.underneath the vehicle. I checked the reservoir once again was. Low again I pour more brake fluid into it. I pumped the brakes several times it held up so I processed back home. As a got close to my home the low brake fluid level came back on I applied my brakes and almost [xxx] on myself the brakes failed once again about fifty feet from my home I pumped the [xxx] out of the brake pedal until it finally came to a stop.. I checked the reservoir once again it was freaking empty I looked under once again to leaks could be found.. I left the truck there checked the web page to see if any incidents with my type of vehicles had encounter this type of brake failure while driving this Ford F150 type vehicle found this NHTSA preliminary evaluation on this real safety matter: Status: Open dated opened - February 29, 2016 recall : #PE16003 possible recall please take action before some one gets killed> calling dealer up today>>>> information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Vancouver, WA, USA