This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Normal driving to work. Airbag light came on. Notification on Ford app about front air bag system not working correctly. Contact Ford for service. Contacted Denooyer Ford for service that was recommended. Same dealership I purchased the truck from. Service was able to schedule me within a week but recommended not driving the vehicle as it possibly didn't have working airbags. During service they corrected 2 other recalls on the vehicle and informed me that the air bag system warranty work would be 1-2 years on replacement parts. Dealer recommended not driving vehicle till proper replacement parts got installed to correct faulty air bag sensor in seat. Dealer told me that they don't have any rental vehicles in the meantime. 1-2 years of not driving a new vehicle is not acceptable.
- Lawton, MI, USA
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- Lawton, MI, USA