This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for on day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical functioned other than starting the hybrid electric engine. I contacted a dealership who informed me that I had to have the vehicle towed to them at my expense. I tried multiple times to start the truck again with the same results. While waiting for the tow truck (40 minutes later), I tried again and the vehicle started. There appear to be many claims of this same behavior related to the Ford powerboost engine for several years which I was unaware of prior to purchase. This level of insecurity should have no place when purchasing a brand new $80K automobile as my 13 year old daughter was left stranded as a result.
Vehicle malfunctions at start-up. Will not turn on and displays "stop safely now" message. Has also thrown codes for low battery voltage that simply disappear. Vehicle malfunction at start-up does not throw code.
- Midland, MI, USA
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- San Jose, CA, USA