This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-450. The contact stated while driving approximately 70 MPH there was vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang like an explosion that had come from under the floor boards. The contact stated that a section of the drive shaft had sheared off of the vehicle and rolled out onto the highway and struck another vehicle which had been behind the contact. The contact stated no warning light was illuminated. The contact stated that he lost forward momentum and was able to pull off of the highway. The contact stated that the other vehicle had also pulled off behind his vehicle. The contact stated that there were no injuries, however the trailing vehicle had had the section of drive shaft penetrate through the front grill and damaged the radiator and condenser. The contact's vehicle had sustained damage to the rear undercarriage, shock absorbers, fuel tank. The contact said that the police were on scene and wrote a report. The contact had the vehicle towed to a dealer where it was determined that the drive shaft needed to be replaced. The contact had previously taken the vehicle in for service to report vibration and had been told that there was a recall but that he would have to wait for the official recall letter from the manufacturer. The contact received the recall notification from the manufacturer for NHTSA Campaign Number: 22V880000 (Power Train) after having had the drive shaft failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached. The contact was able to veer to the side of the road. The contact noticed that transmission fluid was leaking. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the driveshaft had detached and damaged the transmission assembly, the skid plate, the fuel tank, the rear end driveshaft housing, and other unknown components. The vehicle was not repaired. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that the contact needed to pay for the repair of the vehicle and may be reimbursed for the expenses. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cronin Ford (10700 New Haven Rd, Harrison, OH 45030, (513) 367-5300) but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V212000 (Power Train). The manufacturer was notified and referred the contact to the NHTSA. The failure mileage was approximately 102,000.
A D V E R T I S E M E N T S
- Goddard, KS, USA