Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.

- Butte, MT, USA

Was passing by the truck the alarm was going off, upon opening the door there was water pouring out of the door, then I noticed the front dash was soaking wet. The console had several inches of water in it. The truck was flatbedded to columbia Ford, found sunroof was installed improperly from Ford factory. Truck has 2" of water in console, dripping from headliner and switches, and floor. Seats are soaked. The truck is currently at Ford dealership they are telling me they cannot remove the seats or the floor mats because Ford will not reimburse them to do the job. Now my truck has been exposed to major water for 10 days and is still not being fixed. No one is touching the water that remains in the console, floor or seats. Ford has been contacted directly and they have denied replacement of this vehicle. This truck only has 23,000 miles on it and was in extremely good condlition prior to this happening. We have been going to the dealership everyday to see if this truck is drying out. We just removed the sill plate to expose wires that are completely underwater. And there is still 1" of water in the floor of the truck. The service mngr quoted to me there will be no way he could guarantee that this truck will not mold and will not have electrical issues in the future. They are not taking out anything out of the truck, seats, floor liner... nothing. We have a case number with Ford, they are the ones that recommended that we contact your company for assistance because Ford has denied the claim for replacement of this vehicle. I feel that this truck is going to mold due to the water and is an electrical (fire) hazard due to the water in the switches corroding and for the length of time of exposure. There was water pouring out of the switches in the ceiling that control the sunroof into the console and down the front dash. There is discoloration already started.

- Stafford Springs, CT, USA

I have a 2017 Ford Super Duty F450 platinum. Multiple time the tailgate has dropped O its own while im driving the truck. Keys are resting in console not touching release button and drops on its own. Have checked and doubled checked closing firmly. Still opens intermittently. I have had multiple witnesses watch it happen. It has now happened when towing and destroyed the tailgate and could of caused and accident.

- Fulton, CA, USA