This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - my Ford Fiesta that I bought in October of 2017 only has 47,000 miles and the transmission is already going out. When I accelerate to go on the highway it feels like I'm not moving and my wheel will sometimes jerk to the side. My steering wheel also vibrates when I'm in park or braking. I can also feel the vibration on the pedal. I try to take it easy on the gas but the transmission still jerks when shifting gears. I know these transmissions were recalled July of 2017 and I have not received a recall letter.
I was driving on a road, approaching a 4way intersection; the car engine stopped. The screen stated transmission failure. Service immediately. My car restarted and the screen cleared. I proceeded on and within approximately 100 yards the screen repeated the transmission message. I then turned around to return to my home as the dealer was closed. I attempted to contact Ford Motor Company. But it was Sunday. Monday I again called and was told that I had extended coverage on the transmission, to take it to the dealer. I have had repeated work on this vehicle's transmission since I purchased it in 2015. I have not been charged for these repairs, but the inconvenience and the potential for failure of the vehicle have not been addressed. I had slid through the intersection when the car came to a stop. Luckily there was no oncoming traffic.
Ford company knowingly put faulty a transmission in their vehicles. To remedy the situation they then gave an extended warranty for the transmission, but when take your car to a Ford dealership they refuse to repair things that part of the transmission. This is very misleading to consumers and a hazard for me and my children safety on the road. The gears shift while in motion, which has almost several times caused other vehicles to hit me. When at a stop pulling off it will barely accelerate or give a jerking acceleration, which is awful when pedestrians are near. All of which happens sporadically on the highway or in city traffic. This has been a continuous problem 2 years and thus far I've taken my vehicle to three different Ford dealership and none are willing to uphold the Ford warranty and/or address the issue that Ford knows is a hazard. In closing, I received notice about an settlement regarding this vehicle, I received nothing and I'm stuck with a vehicle no one will repair.
The contact owns a 2014 Ford Fiesta. While driving 40 mph, the vehicle would jerk without warning. The contact drove to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was later taken to mullinax Ford (located at 1551 E semoran blvd, apopka, fl 32703, (888) 218-7505), but was not diagnosed or repaired due to the fees. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.
- Apopka, FL, USA
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Tcm circuit failure. Faulty transmission the software has been updated on this vehicle twice and I am still as of November 20, 2018, having dificulty with the shift transmission.
Mileage 48000 now on 3rd radiator cooling fan. Fan stops without warning leading to overheating and loss of ac. Transmission- clutches slipping causing erratic acceleration. Unsafe to drive on highways. 3rd set of clutches in car now and reverse is becoming erratic.
Transmission control module not working right, our vehicle wont shift right, trying to merger with trafic creates dangerous situations because vehicle refuses to speed up. Getting on the freeway but unable to accelerate creates huge traffic jam, and people behind you are going 60+ but your car wont go pass 30. People will get hurt if Ford wont fix this issue, now going to dealer they want $1800 to temporary fix the problem, because after part is replaced it last about a year and then goes back again. Dealer also refuses to fix vehicle if it has branded title, but how in the hell branded title has anything to do with faulty module that was not designed properly. The designer of the module should go to jail for endangering our life's. main problem is, when vehicle is a the stop, when trying to go it would shake and stutter, before going. Or when entering freeway, if accelerating car will stutter and will not try to increase speed but its RPM's will sky rocket.
I got vehicle at a well known car dealership - used. It was given '120 point inspection' so the car was in 'good to go' condition. I walked out with luckily some max protection insurance from them, where they would cover any non- ware & tear repairs. Great decision at first, maybe not even a year in at roughly 80K miles the car ac does not get cool, when at a stop or slow speed the car would start to overheat & in stall - this is a manual vehicle so you would have to drop gear in order to gain speed back and cool the engine. The cooling fan wasn't turning over St any point, I replaced the fuse maybe 3-4 times and it kept blowing out. Finally I took it in to get checked out, apparently the fan relay fuse was blown out causing the smaller fuse to blow, all this resulting in damage to the ac compressor having to be replaced, 2,700 in repairs with a deductible of 200 bucks. Can't beat that right? wrong, here I am roughly 9-10 months later with the same issues happening again, car overheating when the ac is on, or at a hault with the fan not kicking over. Ford: You are a multi billion dollar company, you need to make a car / system that can withtand Arizona's 110+ degree weather during the summer. This seems to clearly be a electrical issue, as this isn't the first, second or even third issue I've had with the vehicle. Including maker recalls.
Takata recall the "powertrain" transmission feels really shaky when driving and even when im about to brake you can hear shaky sounds cominf from the car it feels unsae something has to done
Transmission had been slipping and vibrating while driving was repaired under extended warranty since I was at 36,000 miles. A week later the front axle fell apart while driving in motion due to a faulty bolt.
Car stalled in middle of an intersection. The lights and all warning buzzers started to flash then the car locked up and I was stuck in the car and couldn't get out. The tow truck driver had to jimmy stick the door to get me out, the dealer found that the tcm transmission module was at fault, and was replaced, the car was extremely unreliable after this repair. Ford refuses to repair the vehicle even though the car is under full factory warranty. They are refusing to acknowledge a serious issue exists. I keep bringing the car to dealerships and Ford won't authorize needed repairs. I could have been killed in this last issue.
The car shutters in between gears when accelerating. It has been "fixed" by the recall 4 times but continues to have this problem. Ford says I teach my car bad habits by slowly accelerating. How do they expect me to drive in rush hour traffic? I'm worried I'm going to hit someone. They refuse to write me a slip for getting my tcm updated. I attached a picture of the only documentation they give me.
Purchased a used 2014 Ford Fiesta, after a month of purchase, I began to have major mechanical issues with the car. The car wouldn't start and even stopped while driving.
I was driving in the highway and the lights on my car started flickering and then the hill start assist came on. My car will not shift properly and states transmission malfunction. The tcm was installed less than 1 year ago on a recall notice. I'm afraid to drive my car now because I'm not sure what's going to happen next. What's the warranty on this part?
I had both recalls regarding the computer module reprogramming performed (#14M02 and #15B22) but my car still experiences sputtering between gears. Took the car in for another recall regarding the door latches on 7/10/17 and during the transmission check, my Ford service representative told me that I had a faulty dual clutch failed and that it needed to be replaced. Cost of replacement is over $2000 at all american Ford in hackensack so due to the expensive financial burden, I unfortunately declined to have the service performed to replace the dual clutch shudder. According to this article from a local news station in North Carolina (wlos.com/news/news-13-investigates/Ford-sued-over-faulty-transmissions-in-some-Focus-Fiestas) "in 2014, Ford extended the powertrain warranty on the vehicles from 5 years and 60,000 miles to 7 years and 100,000 miles to cover the clutch shudder but only on cars built before June of 2013." Unfortunately, my car was assembled after that time. I mentioned this to my Ford service representative upon pickup of my vehicle and he acknowledged and admitted that the transmission in Fiestas in 2014 are the same and that Ford probably should issue a recall vehicles made after June of 2013. Ford should do the right thing and extend the warranties to all 2014 Ford Fiestas just as they did for Fiestas and focuses made before June 2013.
The contact owns a 2014 Ford Fiesta. While driving 10 mph, the contact noted that the vehicle jerked and shuddered during gear changes. The vehicle was taken to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The second time, the vehicle was taken back to the dealer where it was diagnosed that the clutch failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was no longer under warranty. The approximate failure mileage was 21,000. The VIN was unavailable.
When I try to accelerate my car shudders. When I go from the brakes and try the gas pedal my car jerks and has issues accelerating. I have been to the dealership several times for this problem all they do is reprogram. It is good for 2-3 days then goes back to jerking and shuddering. These problems occur most when I'm pulling out of driveways and partying lots from a stopped position trying to increase speed. I have had a few close calls because my car has problems speeding up when I'm on the expressway too. I got the car used at 20000 miles. The dealership when I brought it in for the first time in November 2016 told me it was normal for my car to have transmission problems. After several visits the problem was never fixed.
A D V E R T I S E M E N T S
- Princeton, WV, USA