This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The condition the car presents is a safety hazard because they severely affect the driver's ability to control the car's speed, acceleration and deceleration. I was also not informed or notified of this defect on the car.
Bought from car max 2015, 2016 February extreme shuddering from transmission Ford fixed for free new clutch plate. 2017 February would not start, car completely shut down on driver, transmission malfunction -- fix now. That's what it said on the warning lights plus the wrench. Dealer towed car. Technician stated while driving it died twice jerked violently upon acceleration from stop.North central Ford dallas Texas when we called them initially was told this model it would keep happening because transmission design was faulty. They said could not complete test drive because vehicle was low on fuel, " they top off cars all of the time and did not complete test drive."
This car is very dangerous to own and drive. The tcm transmission control module.is always failing. It has went out many time and I have almost died several times over.it has destroyed the clutches many times as well. Went to cross a road get half way through and loss power and not go any where, stalls out in traffic and no starts need to merge with traffic on highway it will let go as you merge then you get ran over again this car has nearly killed us many times over.it has been repaired many times for the same reason.this has occurred many times intown traffic and highway traffic and setting still.I bought this car brand new and it was only five months into owning it it went to hell
Dangerous potentially deadly transmission...the car shudders and bucks as well as makes a loud noise when taking off from a standing start; coming to a stop; making a turn; merging into traffic...this happens on town streets, city streets and highways...it is really awful...only a question of time before the car doesn't make it and someone plows into us...I fear for my life whenever I drive anywhere...the car couldn't have been more than two months old before the problem reared its ugly head...the car was bought October 31, 2013...
The contact owns a 2014 Ford Fiesta. The contact stated that the gears made an abnormal noise, the vehicle shuttered, and the clutch lost power. The dealer provided a software update; however, the failure recurred. The vehicle was taken back to the dealer where the clutch assembly was replaced, but it did not correct the condition. The vehicle was taken back again for a software update, but the vehicle was still not repaired. The vehicle remained parked at the contact's residence due to the failure. The manufacturer was notified. The approximate failure mileage was 27,000.
- Fulsom, LA, USA
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Vehicle stationary in driveway. Completely dead, no lights, power, nothing. Vehicle has been to dealer 5 times for same issue. First time had only 1,364 miles. Dealer has no fix. Recharges battery and returns to me. Case opened with Ford, they will not buy back vehicle. Resolution from Ford each time: Bring back to dealer every time it happens for battery recharge. Tcm module replaced. Did not fix problem.
The car started not accelerating when gas was pushed, delayed then caught and jerked like transmission was bad, also the gas milage got worse after owning a little over a year. Almost hit by semi-truck getting on the interstate because car wouldn't accelerate! in town, at lights, would jerk when at a stop or at take off, almost causing people behind or front of me to hit me. Took it to one local dealer, said they adjusted the (tcm) transmission control module and in about 1000 miles it would be corrected and we should see better gas milage and no jerking or issues with acceleration.. didn't happen, took to a different Ford dealer near us, they said no parts to fix it. One month later called them back about part, and they said "no known fix from Ford at this time". they said we could just leave the car with them if we didn't feel safe driving it, they would add it to 3 other ones out back!!!. took the car back to our original dealer bought it from and they offered no apology and said we could trade it on another one of their cars.. no thanks. Highly disappointed in Ford... thought they were much better company. Safety apparently not an issue with them.. I called Ford corporate and opened a case number on the issue, only to have my case closed within one day because they deemed the car "within working parameters" after saying they discussed it with the dealers we took it to for repair. When I asked what that meant, they said couldn't tell me because it was Ford confidential information!. now no one at Ford Corp. Will return my calls, or the dealer I took the car back too. Lost all contact with Ford at this point. Seeking a lawyer to see options on how to salvage some issue that will hit my credit rating, since I basically won't be making payments on it anymore and gave it back to the dealer. Shame on Ford!!!!!! selling cars they know have an issue....
The contact owns a 2014 Ford Fiesta. While accelerating from a stop at 10 mph, the vehicle stalled without warning. In addition, the vehicle violently vibrated and failed to downshift intermittently. The vehicle was taken to the dealer on two separate occasions where it was diagnosed that the dual clutch transmission needed to be reprogrammed. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 82.
My car surges forward almost squealing tires, it makes noise it clunks out at stop feels like my tranny is going to drop and doesn't shift correctly. Transmission is obviously in safe I am afraid I am going to hit someone from behind the way it surges at times it also sputters and moves down hill when stopped drags when driving up hill. I had to take it in they replaced modular and tranny seal. But it still happens.
My vehicle starts shrugging & shivering when I push on the gas pedal. The shiver is at times too hard to control and can't Focus on driving. This has been the fourth time with the same clutch issue and the dealer says I got to live with the problem until they get a new clutch ordered which is 21 weeks from now. I have a kid at the back seat and not comfortable to drive.
See attached statement word document for full details. I have owned this car for two years now, I purchased it in December of 2014. At the time I was commuting 120 miles daily to support a project. I was very early on the car began to jerk and shake. I retuned it first for a defective tire, defective backup sensor and unsafe transmission functionality. Kings Ford (cincinnati oh) replaced the tire (I had to pay for the tire), replaced the backup sensor (warranty) and 'reset/updated' the transmission controls firmware. After this, I retuned the vehicle multiply times for unsafe transmission functionality. After about two more times of kings Ford 'resetting/updating' the transmission controls firmware they finally replaced the clutches. This was at 20,000 miles. Since then I have taken the car to kings Ford two more times for unsafe transmission functionality. Each time they 'reset/updated' the transmission controls firmware. Yesterday, I called Ford roadside to pickup the car and return it to kings Ford due to unsafe transmission functionality. Also, I have another faulty tire and the air handing actuators in the dash are making grinding sounds. I have had multiply near accidents due to the vehicles unsafe transmission functionality. The vehicle has disabled itself in high speed interstate traffic. I had navigate the car from the fast lane to the right shoulder without any available power. I narrowly missed a set of large commercial trucks! once at the side of the road, I had to cycle the ignition before the car would respond to accelerator inputs. There have been multiply other instances where the car fails to accelerate correctly when merging into traffic'nearly being rear ended, certainly leading to a few road rage incidents.
Automatic transmission, slips gear as you accelerate from 1st to 2nd gear from a stop, between 10-20 mph. Dealer states that the clutch needs to be replaced at 32,212 miles.
Car shudders in stop an go traffic between 1-5 seconds in 1st gear and 2nd gear after the car is warm/hot from driving on the highway. Car shudders on turns randomly on side streets/city streets. When the car is hot after highway driving it has difficulty accelerating, specifically a delay after stopping at a light when turning left between 2-3 seconds. The transmission makes a rattle noise between neutral, 1st gear, 2nd gear and sometimes 3rd gear no matter where I'm driving or for how long. When I turn the car off after putting it into park on hot days the car will make a big jerk and loud noise from the transmission. To make a note this did not happen just on a specific day but continuously over the 2 years (mostly during the summer and very little during the winter) I have had the car even after 5 complaints to Ford and multiple transmission module updates.
I bought my 2014 Ford Fiesta in December 2013 and shortly after this the car began to shudder when accelerating from a stop or slower speeds. I have taken it back to the dealer from which it was bought for this issue and it was resolved for some time, but the issue is now resurfacing. The Fiesta tends to shudder and hesitate when trying to accelerate and has made it dangerous at intersections or when trying to speed up to enter a highway.
Transmission control module has been a recall on my car since 3 months after my purchase. Everytime I take the car in to be serviced they all say the same thing "nothing is wrong" but I have my cars vehicle health reports the past years and they all say the recall is an error my car has left me on the side of the road having to be towed, also had them suggest buying a new battery after a year is ridiculous, also the fan motor on the car has been replaced 2 times and the vehicle still overheats today as we speak. I bought this car brand new and it has been a awful worry everyday driving will it overheat or is the transmission going to go today" I believe this car has been a lemon from the day I bought it. Ford has also accepted their part in the transmission by offering to extend the warranty from 36000 to 150000. They know this is a problem. Ford is having me take my car to dealers all over trying to get them to fix the transmission all of the dealers say the same thing nothing is wrong. I would like the peace of mind I deserve from my new car purchase I pay my payment every month why cant I have that peace of mind" I have to leave work everytime they want me to take the car elsewhere and I bought this car for peace of mind. Why is it no one wants to do anything about it. A lemon is a lemon and another vehicle should be offered or something this is not right. 2 years of this constant battle over what is wrong with the car, why have the vehicle health report option if you want me to ignore what it is telling me> I don't get it.
The car has significant issues with the transmission, which has been res configured about four to five times. Car vibrates and has issues with accelaration. Dealers won't do anything but warranties keep getting extended by Ford. I started having the issue about six months after buying the car and it keeps happening.
2014 Ford Fiesta 1.6L with " power shift " dual clutch 6 speed transmission purchased this vehicle in April 2016, used with 36,675 miles Ford factory certified ( CP0 ), within 1200 miles the transmission would slip and shudder up hills, dealer preformed an adaptive relearn on the tcm, corrected the problem for a short period of time. Shudder and grinding noise in reverse, then as well as in forward gears happened approximately 3 months and 10,00 miles after purchase of the car. Took car back into dealer and dealer stated the clutches failed the required test to determine replacement of the clutches again. ( clutches were replaced at 28K miles with previous owner). Dealer stated they would order the clutches and notify when they are available for replacement. This was August 11th 2016 the car had 47,268 miles at time of service. The dealer never issued a rental car even with a problem affecting the transmission was determined. The incident that happen today August 21st 2016 that warranted this complaint is as follows. While stoped at a stop sign on a residential roadway shortly after starting car, my car failed to say stoped and lunged into the roadway and broadsided a car and then even with the brakes fully decompressed the car lurched forward again striking the car again after trying to turn away from the car to prevent the impact. Impact was minor as the transmission was causing the movement and my brakes were fully decompressed. The class action lawsuit addressed the involuntary engagement of the transmission causing the issues of lurching forward without user input. There is no open recalls on this vehicle. To date nothing that Ford has done has corrected the problem permanently and this has caused an excessive depreciation of value in this vehicle. I personally do not feel safe operating this car.
A D V E R T I S E M E N T S
- Liberty, SC, USA