This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got a notice in the mail about the tcm. Had the clutch module replaced when I bought the car new. Still shutters when going from 1st to 2nd. Almost costed me an accident when pulling out of my driveway because it didnt want to engage. After this car is paid off... I will never buy an american car again. Btw. Ford tells me there is nothing they can do until the tcm fails completely.
Purchased car in June 2014 and in September 2014 I began seeing the transmission module recall every time I did a vehicle health report took it in every time the report came back, every time the Ford place I bought it said they could do nonthing to help in early March the transmission completely quit and I had to have it towed only to have the Ford place tell me that I had to replace the battery. The car was barely 1 1/2 years old and so I did and they said that I could keep bringing the car back but Ford would not let the fix the module due to whatever. They did extend the transmission warranty from 36K to 60 K which leads me to this point I have had the car back at the dealer at least 3 more times each time I have to leave the car and it never gets fixed the milage is at 59 K now and I took it to a different dealer in another town today and they said it was fixed and I came back to work and did another vehicle health report and it is still showing as a factory recall I will upload the report to you. Also so the car has had to have a new fan put on it 2 different times for overheating I cant afford to have all this work done this car has caused me more pain than I can deal with. I have tried to trade the car and am upside down I have only this vehicle and must work and have never had such horrible luck with a new car this car is the most I have ever spent almost $17000. It is not right for this to be happening. When the car broke down and the transmission would do nothing I was stranded on the highway, I have complain with Ford and the dealer since I bought this car and nothing ever gets done.
The contact owns a 2014 Ford Fiesta. The contact stated that the vehicle experienced difficulty driving up an incline. The contact stated that the vehicle would immediately roll backwards. The vehicle was taken to the dealer where it was diagnosed that the transmission software needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was not provided.
The contact owns a 2014 Ford Fiesta. While driving approximately 30 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle shook violently and jerked forward without warning. While the brake pedal was depressed on an incline, the vehicle drifted backwards and crashed into a tree. A police report was not filed and there were no injuries. The vehicle was taken to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000. The VIN was unavailable.
- Centreville, VA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Ford Fiesta. While driving in a parking lot and attempting to shift gears, the gear failed to engage and the vehicle failed to accelerate. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the clutch was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 6,000.
The contact owns a 2014 Ford Fiesta. While driving, the vehicle hesitated to switch gears and shook uncontrollably. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Transmission shudders when accelerating from a stop. This is a fairly regular problem that can increase the probability of an accident...I have had two very close calls due to my inability to accelerate through a left hand turn at an intersection. I was told that this is a "common" issue with this 6 speed, dual clutch, auto tranny. Unacceptable.
My car only has 21,000+ miles on it. My transmission started making grinding sounds, high pitch sequel, surging, hesitating, not shifting (up or down), bucking, would not start. These actions happened at all speeds (low, medium and freeway), at full stops, going uphill/downhill
The contact owns a 2014 Ford Fiesta. The contact stated that the transmission was defective and a loud noise was heard while decelerating and accelerating. The vehicle regained speed very slowly and the gear shifter failed to shift from drive to reverse. The vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic, which located failure codes at the computer software and the gear clutch. The computer system was reprogrammed and the gear clutch was replaced; however, the failure was not corrected. The manufacturer was notified. The VIN was not available. The failure mileage was 5,000.
The contact owns a 2014 Ford Fiesta. While driving 15 mph, the gear shift failed. While trying to accelerate, the vehicle made loud noises, shook violently, jumped, and lunged forward. The vehicle was not diagnosed nor repaired. The failure continued to occur intermittently. The VIN was not available. The approximate failure mileage was 24,000.
Transmission malfunction. I bought this vehicle brand new in February 2014, several months later I noticed the vehicle would shudder, shake and jerk when taking off from a stop light or simply slowing down and speeding up. Ford dealership said it was due to the computer "learning how I drive". I gave it some time and even traveled cross country from AZ to nc and had problems the whole way. In 2015, I finally had it with how dangerous it was becoming to drive and took it in to complain again. This time they said it was due to a leaking clutch which they replaced in a few days. About 6 months later the problem began to occur again and I took it in to Ford for testing again. They said there was a recall for the clutch and it would take a couple months to get the new clutch in. It is now March 2016 and today, an hour away from home, the vehicle suddenly lost speed in the middle of the drive with vehicles all around, the dashboard check engine light came on along with a notification that said the transmission had malfunctioned and needed to be serviced now. I immediately drove straight to the nearest Ford with hazards lights on as the vehicle could not maintain its speed. I am tired of all these problems with this car it is not safe to drive.
The contact owns a 2014 Ford Fiesta. While driving 45 mph, the gear shift began to shift without warning into various gears. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000. Updated 05/04/16
Car is 2 years old exactly, transmission no longer working, only 20,000 miles on car. Will accelerate on own when coming to a stop sign or red light, will grind, crank and crunch when shifting gears all the while jolting when shifting gears. Have been jolted into a crosswalk when pressing on the breaks due to the car downshifting. Is not safe at all to drive with children in the car due to the unpredictability of the transmission.
I purchased a 2014 Fiesta with 17K miles in January 2016. So far it has been in the shop longer than I have owned it. 2 weeks for them to reprogram the tcm, replace a faulty seatbelt, and replace blown speakers. No loaner. Now the clutches have failed. They put me in a loaner to diagnose the problem and now want me to return the loaner and drive my car with no clutch while they wait for parts. I have refused to return the loaner until my car is fixed. I've escalted it all the way up to corporate and no one will help me or get back to me. Every car payment I have made has been when I do not have the car to drive. I'm getting really frustrated. 20 days in service now. This car is not safe to drive with a broken clutch. It accelerates erratically and will not go uphill without shaking violently. It is dangerous to myself and others but Ford is too cheap to pay for a loaner and my safety is of no concern to them.
The car is having acceleration issue. You need to press heavy on the gas for it to move from stop position or on a slight slope. When driving the car at times will jerk when you try to speed up on the highway to merge lanes. The RPM at times will jump. The issue is a safety concern especially on the highway. Today the car would not go up a slope. The started to roll back. This is a real issue when there is snow. I'm scared to drive the car. I have taken it to the deal ship 2 times now. Last time I took it they noted that no fault found at this time.. so I guess nothing was fixed. I noticed the issue within the 1st year and the deal ship said the needs at least 20km and computer system will kick in or something to that fact.
Transmissions is faulty. Car shakes, shudders, and hesitates during shift change as well as braking. Ford is aware of nationwide problem. They are replacing part with same faulty part.
I bought the car in Sep 2015. About two weeks after having the car, I noticed the car would stall/shake/jolt between 20-30 mph. It gets to the point were the just does not accelerate at all. This is a huge concer for safety of myself and my family. I have done research and it seems like Ford is doing nothing about. This is not safe drive. Ford needs to fix the problem. I am now stuck with a lemon that nobody wants, and now im stuck making payments on a crap car.
Takata recall I recently purchased a 2014 Ford Fiesta automatic at a Ford dealership in elizabethton tn, the salesman took me for a drive around the parking lot, the car only had a little over 19,000 miles on it with one owner.... but now I release why the owner traded the car in, after you drive it for a few hours the transmission really acts up.... I have almost been hit from the rear twice now while driving it, cause in first and second gear the car shakes like the whole front end is falling apart, and will not take off for a few seconds while doing that. So with this car you have to make sure nothing is coming for a long ways before you pull out, cause if you think you can pull out in a hurry forget it cause your shake all over in this car, and shudder before it engages to take off.... a very dangerous car that should of never been released by Ford to sale to the public.... this car and any like it that Ford has put out to sale should all be recalled and made to put a real transmission in these cars, before someone gets killed, cause now I am afraid to even drive this car cause of how it acts up..
Takata recall : the transmission issue makes my car feel unsafe. At random and quite often while driving, my car's transmission will tremble and shake which disables me from driving at the correct speed. Merging onto highways can be quite dangerous because I cannot speed up correctly with this transmission issue. The issue with the transmission is with turning, with out turning, with speeding up, from stop going into motion, and it includes both city street and highway. It has been an ongoing issue. I have taken it into the dealer with no improvement and am taking it back again. This has been an ongoing since I purchased it brand new, and feels like it has gotten worse. I no longer feel safe nor can tolerate these issues.
A D V E R T I S E M E N T S
- Detroit, MI, USA