This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 Ford Fiesta started to "Smoke". There was a smoldering Electrical short emitting smoke from fusebox. The car would not Start after this incident. I have a letter from Ford indicating the Fusebox had a recall on this Issue due to a corrosion defect. I took it to local Ford dealer who Confirmed recall/defect
Throttle sensor. Throttle body and throttle box. Even after replacing this. It's saying mechanical failure. And after checking it's still says throttle sensor.
Locks, today is May 14, 2020. I was at the store and trying to lock my car and it will not turn to lock so I had to lock from the inside, I already have and issue with ine key not locking the doors now the actual lock does not want to lock with the key.
The contact owns a 2014 Ford Fiesta. The contact stated that the passenger's side rear door lock was inoperable. The contact stated that a rope was tied across the vehicle in order to secure the door. The contact contacted quick lane at village Ford of belleview located at (11660 us-441, belleview, fl 34420, (352) 233-2950) and the contact was informed that the door locks needed to be replaced. The VIN was not included in NHTSA campaign number: 15V246000 (latches/locks/linkages), 17V210000 (latches/locks/linkages), or 20V177000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Consumer stated due to the door latch failure door will not stay closed.
- Ocala, FL, USA
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The contact owns a 2014 Ford Fiesta. While driving 35-40 mph, the contact felt a lot of play in the wheels and the vehicle jerked. The vehicle self corrected and operated as designed. In addition, the traction control, ABS, TPMS, and maintenance warning indicators were illuminated and the speedometer was inoperable. The vehicle was taken to precision Ford (945 N main St, lillington, nc 27546, 910-814 2243), but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to a local dealer. The failure mileage was 100,000.
I leased the car through my bank on May 5th 2016 with just over 35,000 miles. Two months into that the car didn't start and all electronic lights were flickering. It displayed transmission malfunction. I towed the car to a big Ford repair shop. They said it needed a new transmission update and a new clutch. They took care of it. This has happened seven (7) times since I got the car May 2016. Pretty much every four months. It is completely inconvenient and costly. I have also been having problems with the evap fuel components. I have a check engine light on now and it needs to be serviced. The last time I got a transmission update from Ford was in March 2019. My car now barely has 66,200 miles so it's very disappointing the amount of work and transmission issues I've had to deal with. I still owe $4,800 on the car. I leased it for $12,000. I am hoping I am able to get some help or some kind of compensation for dealing with the issues for years. I traded in a good working Jeep to get this car because I thought it would be good on gas and economical. This is my first Ford car. I will probably never buy another Ford car. I wouldn't want to get burned again. Thank you for your time.
Takata recall my A/C started to fail with no warning. After putting my car in park, smoke started to rise from the roof and a dark color liquid (perhaps oil) started to leak from underneath the car. I took the vehicle into the Ford dealership, and they concluded the coolant was low and it might have caught contact with the engine, causing it to smoke. This initial conclusion from the Ford dealership than led to them claiming; the tubes had a hole, the fan needed to be replaced, and the belt was heat damaged. I purchased the vehicle in cash from the Ford dealership as used, but a "Ford certified" car; meaning it went through a rigorous 172 point inspection where they examine the cars coolant, engine, transmission, breaks, etc. However, this is far from the truth because months after purchasing my Ford certified vehicle the transmission blew out and Ford had to replace/fix it for free. I've only owned the car for a year and a half, and I've already have had two major car problems! I requested for a buyback and Ford says they aren't able to do so. I am frustrated that I paid for this Ford certified vehicle in cash, just to be duped. My make and model has been reported to have both coolant and transmission problems, I believe my car has both these issues. In conclusion, I have been sold a vehicle that is falsely advertised and a danger on the road, with little to no help from the Ford dealership.
Have had constant issues with the radio unit, now on my 2nd unit. Radio starts making a popping, crackling, thumping loud sound from the speakers, until stops working with no sound. Then these thumping sounds are generated even with the radio off (not playing anything)! which I presume a short or wiring issue. I'm shocked we haven't gotten in an accident from jumping/jerking the steering wheel when it happens. Many complaints online to Ford about Fiestas and Focus vehicles but they have not done anything, and the dealer just wants to charge for labor just for inspecting. Please look into this issue. Thanks
The car would make a crackaling sound through the speakers for months starting in March of 2018 and on July 5, 2018 the radio, & blue tooth options have now ceased to work
This is a problem with every owner of Fiestas that I know. I'm in a community of Fiesta owners and nearly every one of them have the same issue. The computer stereo in the center console stops working mid drive. Distracts driver from the road.
Mileage 48000 now on 3rd radiator cooling fan. Fan stops without warning leading to overheating and loss of ac. Transmission- clutches slipping causing erratic acceleration. Unsafe to drive on highways. 3rd set of clutches in car now and reverse is becoming erratic.
I was driving and my door flew open. I've owned the car 4 years. I've had 2 transmission clutches replaced, 2 sync systems replaced, there have been other parts but I don't have that info at the moment. There have been 8-9 parts in total. Some of the recalls I have researched were before I was sold the car. I have contacted Ford Motor Company and was told if I didn't like it, don't buy another Ford. I just had the latest transmission clutch and sync replaced a few months ago and asked about any current recalls and was told none at the moment. I had my warning light sensor checked last month because it came on while I was driving. I was told nothing was found and they reset the light. It came back on. Still nothing found. I have contacted them repeatedly only to receive no help. These cars should've never been sold like this much less allowed to remain on the road!
The contact owns a 2014 Ford Fiesta. The contact stated that the key fob failed to unlock the doors. The contact called Ford of clermont at (352) 394-6161 (located at 1101 East highway 50, clermont, fl 34711) and was informed to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The contact took the vehicle to Ford of clermont on three occasions to have the key fob reprogrammed, but the failure continued. The manufacturer was notified and provided case number: Cas8682632-M9N1L6. The approximate failure mileage was 28,858.
I got vehicle at a well known car dealership - used. It was given '120 point inspection' so the car was in 'good to go' condition. I walked out with luckily some max protection insurance from them, where they would cover any non- ware & tear repairs. Great decision at first, maybe not even a year in at roughly 80K miles the car ac does not get cool, when at a stop or slow speed the car would start to overheat & in stall - this is a manual vehicle so you would have to drop gear in order to gain speed back and cool the engine. The cooling fan wasn't turning over St any point, I replaced the fuse maybe 3-4 times and it kept blowing out. Finally I took it in to get checked out, apparently the fan relay fuse was blown out causing the smaller fuse to blow, all this resulting in damage to the ac compressor having to be replaced, 2,700 in repairs with a deductible of 200 bucks. Can't beat that right? wrong, here I am roughly 9-10 months later with the same issues happening again, car overheating when the ac is on, or at a hault with the fan not kicking over. Ford: You are a multi billion dollar company, you need to make a car / system that can withtand Arizona's 110+ degree weather during the summer. This seems to clearly be a electrical issue, as this isn't the first, second or even third issue I've had with the vehicle. Including maker recalls.
While driving on the freeway during the summer in houston my A/C compressor failed and produced a disturbing odor within the car. It inherently has caused driving during the summer to become very taxing due to the heat even with the windows down and on several occasions I have become dizzy due to the heat. A few days later I had 2 blend motors also fail with the A/C system that now cause intermittent and loud clicking noises that can be distracting while driving.
The contact owns a 2014 Ford Fiesta. The contact's daughter entered the vehicle and noticed that the ignition switch was frozen. The contact's daughter placed the key in the ignition switch, but the vehicle failed to start. The failure occurred without warning. The vehicle was towed to the dealer (bill currie Ford, 5815 N dale mabry hwy, tampa, fl 33614) where it was diagnosed that the ignition switch and the ignition housing needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the parts would not be available for the remedy until January 20, 2018. The manufacturer was contacted at 800-392-3673 and stated that the parts were on backordered until January 20, 2018. Case number: Cas-13704756 was provided. The approximate failure mileage was 57,000.
Transmission warning light and message plus sync note about vapor leak. Dealer says may be ok to drive. Or may refuse to start at any moment. Already ran 3 previous recalls, one R transmission.
Car stalled in middle of an intersection. The lights and all warning buzzers started to flash then the car locked up and I was stuck in the car and couldn't get out. The tow truck driver had to jimmy stick the door to get me out, the dealer found that the tcm transmission module was at fault, and was replaced, the car was extremely unreliable after this repair. Ford refuses to repair the vehicle even though the car is under full factory warranty. They are refusing to acknowledge a serious issue exists. I keep bringing the car to dealerships and Ford won't authorize needed repairs. I could have been killed in this last issue.
A D V E R T I S E M E N T S
- Elyria , OH, USA