This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Flex. The contact stated while rolling down the driver-€™s side window, she noticed some resistance and black marks at the bottom of the window. The contact stated that the seal around the window was deteriorating. The contact also stated that the failure was occurring on all the windows. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 170,000.
Door swung open in parking lot. Door will not close at all and it will not latch, car is not drivable. It could have caused injury or damage if the door hit someone.
The contact owns a 2012 Ford Flex. The contact entered the front passenger's side door and her leg was severely punctured by a sharp corner on the seat bracket. The contact sustained a deep laceration. The vehicle was taken to an authorized dealer, who covered the pointed corner area of the seat bracket. The manufacturer was notified of the problem. The approximate failure mileage was 14,000.
- Albertviile, AL, USA
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- Tucson, AZ, USA