This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Flex. While driving approximately 60 mph over a bump in the road, a squeaky noise was heard without warning. The vehicle was taken to airport marina Ford (310-574-2641, located at 6701 center dr w, ste 925, los angeles, ca 90045) where it was diagnosed that the strut mount failed and needed to be replaced. The vehicle was taken to an independent mechanic who replaced the part. Also, while backing out of a parking space and attempting to turn the steering wheel, it was noticed that the wheel was bent. The vehicle was towed to the contact's residence. The vehicle was later towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.
- Victorville, CA, USA
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- Victorville, CA, USA