pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus Electric brakes problems

brakes problem

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2013 Ford Focus Electric Owner Comments

problem #4

Nov 122014

Focus Electric 4-cyl

  • 20,000 miles


Was driving at 25 mph in a residential zone, with 48 miles on the battery when an alert dinged and the message on the screen said "pull over to safety now." I immediately pulled out of traffic into a parking space as the power steering stopped working, then steering then completely locked, couldn't turn the wheel. The car would no longer go forward / had lost power. And the power breaks didn't seem to be functioning. Thankfully I had already come to a complete stop. The next morning we had it towed to an authorized Ford service center that said there was a recall for this issue. They applied the software fix and test drove the car only to have the problem reoccur. Therefore they said the fix for the recall didn't actually fix the problem and that they would have to order a replacement for the transmission control module, as that was the part Ford said was faulty / failed.

- Richmond , CA, USA

problem #3

Feb 212013

Focus Electric

  • 2,000 miles
The car's braking system is flawed on rough / pot hole surfaces. Everytime on the way to work, there is a portion of road that is very rough/ uneven/wave like. When attempting to brake while on this portion of road the car actually speeds up while applying the brake (the car slows down in the beginning then appears the brakes release pressure and vehicle speeds up as if I just released the brake pedal which is definitely not the case). This is very reproducible, "everyday". this problem is similar to a family member's prius braking problem and actual like my infinti JX35 brake issue.

- Long Beach, CA, USA

problem #2

Oct 232013

Focus Electric

  • 5,800 miles
This is for the Ford Focus electric. Driving in the left lane of a 4 lane road in moderate traffic, my wife was slowing to make a left hand turn onto a 4 lane hwy. Suddenly the vehicle chimed once, showed an orange caution sign in the left info display that read "please stop safely now, " and immediately shut down mechanically. She instantly lost control of the steering, brakes or engine and the car came to an abrupt stop nearly causing a collision. She put the car into park and tried to turn it off (the interior electronics that are powered by the standard lead acid battery were all still on and functioning) and restart the motor, but the vehicle would not turn off. It was lucky it stopped before the intersection, if it had happened 3 seconds later it would have been perpendicular to traffic on a highway that's mostly trafficked by big rigs and delivery trucks and she very well could have been killed. There was no way for her to safely get out of the car, there was oncoming traffic and when there wasn't there were cars honking and swerving to the left and right of the vehicle. We had the vehicle towed to the dealership where they diagnosed the problem. It was a failed cooling pump so the vehicle shut down the battery pack and everything driven by it (ie steering brakes and the motor) to prevent overheating. This has not been the only cause of the "stop safely now" sign and shutting down the car. Instantly cutting off the driver from all the basic controls of a vehicle is a very dangerous way to deal with fault codes.

- Canyon Country, CA, USA

problem #1

Oct 072013

Focus Electric

  • 5,600 miles
I have received a "stop safely now" warning twice in the past week while drive my Ford Focus electric. When this has happened I've lost all acceleration, and one of the times I lost the ability to steer and break. Both times that this has happened the car battery was near fully charged. --------------------------------- 1st occurrence was on Oct 7th 2013 while slowing down to approach a stop sign, I heard beeping and received the "stop safely now" warning on the screen and immediately the car lost power (the dashboard still had power). I lost the ability to steer, break and accelerate. Thankfully I was already coming to a stop (for the stop sign) and was under 5mph. The car rolled to a stop, I was unable to turn the car back on until I opened the driver's door (this caused the dashboard to power off), after this I was able to power the car back on and continue driving. ------------------------------------- 2nd occurrence was on Oct 16th 2013 while driving 65mph on the freeway, I heard beeping and received the "stop safely now" warning on the screen and immediately the car lost power (the dashboard still had power), this time I was still able to steer and break but had no acceleration. Thankfully there was a freeway exit close by, and the car had enough momentum that I was able to roll down the exit ramp and to the shoulder of the feeder road. The car would not restart, I had to open the driver side door for the car to power down all the way. I was than able to power the car back on and keep driving. ------------------------------------- I have taken the car to the Ford service dept (on Oct 17th); at this time they are telling me that they have not found an issue.

- Katy, TX, USA

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