This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard instrument panel fails regularly and all gauges (speed, gas, temp, etc.) fall to zero. The dashboard and other interior lights also do not work when this happens. At first, it happened intermittently and would work most of the time, but not all. Now, it happens regularly and I have driven several times without knowing my speed or fuel level. Sometimes the computer resets. At times, the gauges resume working within a minute, other times, they do not work for the entire drive, leaving me with no way of knowing my speed or fuel level and now way of seeing inside the car when it is dark. I did some research and found a tsb on the issue at Ford, but it is expensive to fix and really is a safety issue that should be covered because of the lack of knowing the speed and fuel levels. I brought it in yesterday and it will cost $750 to fix.
- Upton, MA, USA
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- Upton, MA, USA