really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,603 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Ford Freestyle electrical problems

electrical problem

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2005 Ford Freestyle Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #13

Apr 102009


  • 52,000 miles


The dashboard instrument panel fails regularly and all gauges (speed, gas, temp, etc.) fall to zero. The dashboard and other interior lights also do not work when this happens. At first, it happened intermittently and would work most of the time, but not all. Now, it happens regularly and I have driven several times without knowing my speed or fuel level. Sometimes the computer resets. At times, the gauges resume working within a minute, other times, they do not work for the entire drive, leaving me with no way of knowing my speed or fuel level and now way of seeing inside the car when it is dark. I did some research and found a tsb on the issue at Ford, but it is expensive to fix and really is a safety issue that should be covered because of the lack of knowing the speed and fuel levels. I brought it in yesterday and it will cost $750 to fix.

- Upton, MA, USA

problem #12

May 252009


  • 40,000 miles
We recently purchased a 2005 Ford Freestyle. The dashboard gauges will randomly all bottom out for a few seconds, and then come back on. This happens at least once nearly everytime we drive. Occasionally the gauges will 'freeze' where they are and the dashboard lights (including odometer) will go out. This lasts for a few seconds, and when the lights come back on, all of the gauges bottom out for a few seconds and then come back on. While trying to figure out what the problem is, we discovered that there is a common defect in the gauge cluster and an online search reveals hundreds of complaints about this. There is an open investigation, but no recall to date. This is a safety hazard despite what Ford says, not knowing how fast you are going (even if it is just for a few seconds) is dangerous, but the worst part is the distraction when you see your gauges going crazy out of the corner of your eye. Distracted drivers are not safe drivers. The dealer tells us they've changed dozens of these, and the cost is nearly $900! for and the NHTSA know this is a problem, Ford should take responsibility and make it right.

- Indianapolis, IN, USA

problem #11

Mar 152009


  • 80,000 miles
While driving the instrument cluster and lights would randomly go on and off and engine would shut down. This occurs on a regular basis, making the vehicle unsafe. The problem is a cold solder joint on the "crystal" located next to the four sided processor chip on the printed circuit board. Ford is aware of this problem and sent out a tsb to all of it dealers in Feb 2006. There is currently a 6 month backlog of the part to repair this problem due to so many occurrences. The problem also locks out the shift locking mechanism preventing the vehicle once placed in park to going into gear or neutral for towing. The problem starts out with just the dash instruments flickering but progresses to the problem I have outlined above.

- Monument, CO, USA

problem #10

Jun 012008


  • 52,075 miles


2005 Ford freestyle_- bought in 2007 has approx 19,000 miles on it bought extended service warranty for upto 100,000- approximately June 2008 check engine light came on and information center said "half fuel life op" took to dealer they changed out the fuel pump and the light came back on about 1 week later while on vacation. Took it back to the shop they changed out the other fuel pump as it has 2. it did it again shortly afterwards. They have changed the sending unit and then the fuel gauge started freaking out- showing half a take when full and going up instead of down after driving it. It has had the software redownloaded in the computer and I don't even know what all. It has been in the shop well over 30 days and is in there again for the same issue.

- Crosby, TX, USA

problem #9

May 222008

Freestyle 6-cyl

  • 56,500 miles
While driving my car the instrument gauges will loose power and all read zero for approx 10 seconds. The air bag light will also come on. This has happened approx 20 times in the last 4 weeks. The car as a result of this has stalled 2 times.

- Palm Coast, FL, USA

problem #8

May 152008

Freestyle 6-cyl

  • 42,000 miles
Instrument cluster had several power interruptions - all gauges momentarily went to zero several times and the check engine light illuminated. Vehicle would surge until instrument cluster power returned to normal. Dealership replaced instrument cluster - not under factory warranty.

- College Station, TX, USA

problem #7

Sep 102007

Freestyle 6-cyl

  • Automatic transmission
  • 15,000 miles


2005 Ford Freestyle. Intermittently turns off (engine stops, loss of electrical power) while the vehicle is being driven. Most often occurs while turning. Reported to Ford dealer, they state they cannot fix because they cannot duplicate the event. Corporate and got same response. I requested that Ford dealer install video-data recorder and assign vehicle to service technician to drive daily, so that event data can be recorded and analyzed. Service manager stated that he would not place the life of his service technician in jeopardy by driving a vehicle that looses operational power while driving. Evidently, Ford does not have a problem placing my life or the lives of my family in jeopardy, however. Updated 01-14-08.

- Holly Springs, NC, USA

problem #6

Nov 012006

Freestyle 6-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2005 Ford Freestyle. The contact stated that the vehicle stalls intermittently. While idling, driving at high speeds, or turning at low speeds, the vehicle shuts off. The instrument panel lights illuminate when the failure occurs. On three occasions, the vehicle was towed because it failed to restart. While driving 60 mph, the safe mode engine indicator light illuminates. The dealer has performed multiple diagnostics and cannot duplicate the failure. The current mileage is 49,000 and failure mileage was 43,000.

- Greensboro, NC, USA

problem #5

Apr 042007

Freestyle 6-cyl

  • Automatic transmission
  • 48,000 miles
The contact owns a 2005 Ford Freestyle. While driving 65 mph, the vehicle shut off completely and had to be restarted. The vehicle was taken to a dealer, who stated that the vehicle had several error codes. The contact stated that the vehicle was now repaired. The current and failure mileage were 48,000.

- Greensboro, NC, USA

problem #4

Dec 252006

Freestyle 6-cyl

  • Automatic transmission
  • miles
My 2005 Ford Freestyle was purchased used, under factory warranty in may of 2006. Since that time it has been in the shop eight times for the same problem. It started right after the purchase of the vehicle. After the car had been parked and the engine turned off, when trying to restart the vehicle it would click when the key was turned but not start. It would take two or three tries to get the car to start. The dealer was unable to determine the problem. Then after the car would not start on the first try, when it did start the oil light was on, the parking brake light was on, the back-up lights were on when the car was in drive, the left blinker light was on and could not be turned off, the air conditioner would not work and once the car was turned off the battery would drain and the car would not start. The dealership witnessed the problem on multiple occasions, had someone from corporate come down to work on the car and it seemed fine for about two months. Then on christmas morning we started the car and the same thing happened. It was towed to the dealership and they replaced the battery but were unable to duplicate the problem. They are now flying in a "technical engineer" to work on the car.

- Russellville, AR, USA

problem #3

Jan 312006

Freestyle 6-cyl

  • Automatic transmission
  • 150 miles


: the contact stated the vehicle was modified to allow the driver to be seated in a wheel chair. Shortly after the modification a problem began while attempting to open the door to lower the ramp. The door does not open automatically to engage the ramp for exit or entry. The vehicle was taken to the local dealer were the mother board was replaced. The replacement of the part did not remedy the problem. The vehicle was returned to the local dealer where the keyless entry remotes were replaced. The replacement of the remotes did not remedy the problem. The vehicle was taken to the original modification dealer were it was inspected and was determined the remotes were obstructed by a foreign body which was removed. This did not remedy the problem. The vehicle was then taken to an independent mobility dealer who determined the entire flooring materials needed to be removed in order to secure the lock down for the front seat wheel chair. This procedure was completed to remedy a second problem the contact was unaware existed. Additionally, the independent mobility dealer recommended replacing the mother board because of unpredictability. The dealer determined the original and replacement boards were not the appropriate application for use in the conversion. The dealer recommended the use of a completely different brand of mother board. The dealer ordered the new mother board and is awaiting shipment. Currently the only way the door and ramp can be used is by someone manually opening the door and pulling out the ramp. This process renders the vehicle impossible to use by the contact alone.

- Blacksburg, VA, USA

problem #2

Aug 092005

Freestyle 6-cyl

  • Automatic transmission
  • 500 miles
2005 Ford Freestyle - the vehicle stalled while driving. This usually happened when driving up hill. Also, it happened while trying to take off from a red light. After leaving the red light it happened three more times in a span of two miles. This happened seven times to consumer, and once for the dealer. It has been to the dealership four times for repairs. The dealer was able to duplicate the problem only once, and they were unable to tell what was the cause the problem. Therefore, they were unable to fix the problem. The dealer said it might be a problem with the computer in the car. The dealership has been in contact with the manufacture, and they were unsure what the problem was. The dealer told the consumer to contact the manufacturer and consider this car a lemon. Had not contacted the manufacturer yet, but I planned to do so.

- Newark, DE, USA

problem #1

Mar 012005


  • Automatic transmission
  • miles
I am leasing a Ford Freestyle. We have found that with the child lock off, that the rear passanger doors will not open unless the driver or passange unlocks the doors with the electronic switch at any time - with the mortor running, the car in park, or the motor off and the car in park. If there should be a crash or both the front dseat driver and passanger be unable to open the door, the rear seat passangers would not be able to get out. The windows are electric which with the motoor and key in off are inoperable. We have taken the car to the local Ford dealer. They tell us that they are unable to do any thing about this issue. They claim to have been into the computer and can not find any way to change the way the rear doors open. This is a definite safety issue, especially in a front end or front side crash. I have sent a description of the issue to Ford through their web site.

- Bella Vista, AR, USA

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