This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
April 2015, my vehicle started making knocking/grinding/ticking noises once it was started. Sometimes the transmission would fail to shift into gear(s). I prodeeded to physically move my shifter into gear(s) a few times. The transmission then shifted into gear(s), making a hard "clunk" sound. Sounding like the transmission had 'dropped' into gear; as if it had a low trasmission fluid level. Mind you, recently, a local shop changed my oil and all fluids were checked and refilled if needed. The shop informed me about code P0942, because they had never seen this code before in their life! engine-codes.com states: "P0942 - hydraulic pressure unit" with a rating of 3/3 (3=high). I called a local Ford dealership, and was informed about this code; which doesn't identify the actual problem/issue; resulting in no specifics. On Thursday, August 20, 2015, while driving on the highway, my vehicle started to surge, and the RPM's continuously fluctuated (while the cruise was on). My vehicle then started to shake, and made a thumping/crunching noise, followed with the forward propulsion ceasing to exist. I frantically turned my fore ways on, and drifted until at a complete stop on the sholder of the highway. Again, while I physically shifted gear(s), the transmission sounded low on fluid, as if no (valid) shifting of gear(s)S and also maintained a humming noise. From the passenger seat, my 12 year old son, grabbed my hand and asked me to pray with him; pray that we'd make it home without getting hurt (our safety). Numerous times our vehicle shook tremendously when other vehicles passed by. Once home, I was still calming my son down, we both needed to sleep. That night, my son and I experienced a tramatic (nightmare like) situation. Now, Ford customers are forced upon (a) safety hazzard(s). Yes, preventable safety hazzard(s), if dealt with asap.
I have 2007 Ford Freestyle, on multiple occasions when you have the brake pressed waiting to back up or start forward the car surges and lunges forward like it's trying to go on it's own. We have had the throttle system cleaned and it helped for a little bit now it's getting worse. And recently it does the lunging surge then the wrench light comes on and the car loses all power and cuts off, you have to put it in gear, restart the car and try again. I'm scared with the surging that I'm going to get in a accident. Ford says it's not a recall and they investigated and don't know the cause.
The contact owns a 2007 Ford Freestyle. While at a stop, the vehicle independently lunged forward while the brake pedal was engaged. Upon depressing the accelerator pedal, the vehicle was slow to respond and then suddenly the rpms raced to pick up speed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
2007 Ford Freestyle VIN # [xxx]. have had car for less than 2 years. Replaced brakes twice. The throttle seems to be sticking and transmission. Wrench on dash. Have two small children. Car will accelerate on own when foot is on brake. It has also jumped backwards. Concerned about this dangerous vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Ford Freestyle. The contact stated that the check engine warning lamp flashed several times and then went off. The vehicle was taken to an independent mechanic who was not able to replicate and diagnose the failure. When the vehicle was in reverse, it independently surged backwards and the contact had to quickly apply the brake pedal each time the failure occurred. The contact also stated that the vehicle hesitated numerous times upon starting and then stalled. The contact had to apply the brake pedal while at a stop due to the vehicle independently moving forward. The vehicle was not inspected and diagnosed. The contact was not able to drive the vehicle for several months due to the intermittent failures. The manufacturer was not notified of the failures. The approximate failure mileage was 12,000.
- Olive Branch, MS, USA
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I purchased this vehicle 01/20/15 from a used lot in raleigh nc, 'something you should never do in the first place''. I had just got off maternity leave and I needed a car so I could be able to get to work. On the 4th of April 2015. I was driving the car on the highway when it started to jerk back and make a very loud roaring sound. The car started to slow down and jerk back and forth if you went over 20 miles per hour. I pulled over to check the car and I could not figure out what was wrong with it so I called my husband and he came. The car could still drive but very slowly while making the same sound so he drove very slowly behind me. Keep in mind I had my two month old in the back seat when all of this craziness was happening. Next day I couldn't even drive the car because of the poor condition it was in. When we took it to a specialized mechanic for this cvt transmission it has, they notified us after waiting four to five hours to replace this unique engine it would cost $4-$6,000 dollars. That is insane to have to replace the entire transmission after only having it for two months and to replace it because ''Ford'' is too cheap and inconsiderate to not recall this piece of crap of a car. How can Ford ignore this issue that it is causing world wide. It is not just one or two minor issues it is the entire transmission that needs to be replaced. Wake up Ford!! this is a terrible vehicle to sell to the american people!! I wouldn't even sale this vehicle in foreign countries!! my advice to anyone is to never ever buy any Ford vehicles!! this was a nightmare!!
The contact owns a 2007 Ford Freestyle. The contact stated that while driving at an unknown speed, the vehicle surged forward and crashed into the rear of another vehicle. The contact mentioned that the passenger seated in the rear seat sustained injuries to the shoulders, but did not require medical attention. A police report was filed. The contact stated that the failure occurred twice before. The vehicle was not taken to the dealer to be diagnosed. The failure mileage was 120,000.
The contact owns a 2007 Ford Freestyle. The contact stated that the vehicle independently accelerated several times without warning. The contact also stated that there was a loud noise coming from the engine each time the brake pedal was applied. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 79,000.
I was driving out of the driveway and onto a somewhat busy street. As I attempted to accelerate, I noticed I could not go any faster than about 10 mph despite being in a zone of approximately 35 mph. After traveling less than a mile at this speed, I turned around and return the car to the driveway. I then proceeded to have it towed to a repair shop, who reported this was a transmission issue. This repair shop asked for our permission to tow the vehicle to another shop who specializes in transmission issues. We agreed then later received word that the transmission was "shot" and the cost to repair would be in the area of approximately $4,500. When I looked up the value of the car on line, it was showing it's running value of approximately the same amount. The transmission repair shop stated that they were told by a local Ford dealer that the models of 2005 through 2007 Ford Freestyle's cvt type of transmission was the cause of the problem. They were also told that Ford didn't have sufficient inventory of parts to repair the transmission, and by the way there was no recall notice out on them since parts weren't available. I am now stuck with a car that will not run, nor can I sell or trade in as it has little to no value at this time. Ford needs to step up and take responsibility for this faulty designed cvt transmission's.
So I used to have problems with the RPM surge in my car then a customer satisfaction program (csp) came out and I had the throttle body deposits cleaned as per the csp12N03 in April of 2013. I have not had any issues until July 2014. Major issue- I was on the interstate on July 27th and my car began decelerating really quickly. The wrench light came on during this deceleration and I had to come to a stop in the V where cars are merging onto the interstate. I had to stop because my car slowed so drastically that I would have not made it to the shoulder of the road and would have gotten hit by another motorist. When I came to a stop my car was actually still running, I manually turned the car off. After I sat for a moment, I decided I would see if my car would crank. The car cranked and died and finally stayed cranked, I decided to try to move the car. The wrench light was no longer on and the car did exactly what a normal car would do. I was able to get up to speed and exit and drive the rest of the way home. I took it for diagnostics, the Ford dealership where I live say that it is the throttle body (the part that had a csp on it). I do not feel that I should have to pay 1000 dollars or more to have a faulty part replaced. Obviously something is wrong with this otherwise Ford would not have had the part cleaned. I would like for Ford to replace the part on my car and anyone else's vehicles that is having the throttle issues. Even though after some of the parts have been replaced, the issue starts again. I noticed that some of the investigations into Ford throttle issues include years 2009 and newer for that limp mode thing, however, my car is a 2007 and totally did the decelerating on the interstate. It was very frightening and I would like this issue to become a recall for a replacement. I called Ford and filed a complaint today, 9/15/2014.
The contact owns a 2007 Ford Freestyle. When the contact depressed the brake pedal, the vehicle would accelerate independently and cause the rpms to rev. The vehicle was taken to a dealer where the failure was unable to be diagnosed. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 125,000.
The contact owns a 2007 Ford Freestyle. While driving 20 mph and approaching a stop, the contact depressed the brake pedal but the vehicle lunged forward and stalled. All of the warning indicators illuminated on the instrument panel. The vehicle was able to be restarted after five seconds and resumed normal operation. The failure occurred regularly. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 58,500.
The contact owns a 2007 Ford Freestyle. The contact stated that while driving at approximately 5 mph, the vehicle erroneously accelerated forward. On another occasion while driving various speeds, the vehicle would not accelerate over 35 mph. The vehicle was taken to the dealer, who diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 50,914.
The vehicle surges forward or backward -- has done for a while. Noticed a marked increase when running the ac when researching this - I also became aware that this has been an issue for many years with this vehicle as per previous NHTSA complaints. I will reference one PE11018.
The contact owns a 2007 Ford Freestyle. The contact stated that the vehicle would lunged forward. The vehicle was taken to a dealer, who cleaned the throttle body housing and reset the computer but the failure recurred. Additionally, the contact stated that when driving the vehicle would decelerate. The vehicle was taken to an independent mechanic, who diagnosed that the throttle position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
I have had my 2007 Ford Freestyle since 2008. This car has been a money pit. I have had to get a water pump, ac compressor, and throttle body, now it needs an expensive faulty transmission replaced called cvt transmission. The car is now parked for safety and to avoid further damage. The issue that I have experienced is while my foot completely on the break, the car has darted forward with out my ability to stop it. I have had this happen with people walking in front of me in the cross walk while at the stop light and my car has darted at them. Scary!! to say the least. I would not be surprised if anyone else has hit someone due to this problem. I don't drive the car anymore because it shut off on me while in traffic, unexpectedly, gratefully the person behind me was paying attention. I have fixed the ac compressor, throttle body, and water pump, I cannot possibly replace the transmission, I have 3 children and now without a car. I would not feel safe even after it is fixed. From reading other complaints this car is made faulty, and is going to fell me in some other expensive or dangerous way. To my knowledge Ford has discontinued making the Freestyle and is now making Taurus in its place. They should have recalled every single Ford Freestyle, this car is dangerous!!!!!!!!!!!! it has been made to fail, I hope Ford can restore my trust in them. I do not want any other Ford because of this.
The contact owns a 2007 Ford Freestyle. The contact stated that when shifting into drive, reverse or park, the transmission made a loud noise and caused the vehicle to jerk. The vehicle was taken to a transmission specialist, who performed a diagnostic and advised the contact that the cvt transmission was defective and would need to be replaced. The transmission was not replaced. Additionally, the vehicle abnormally accelerated several times. The throttle body was replaced and the failure was corrected. The VIN was not available. The manufacturer was made aware of the failure. The approximate failure and current mileage was 160,000.
The contact owns a 2007 Ford Freestyle. The contact stated that while traveling at various speeds, the malfunction indicator and engine lights illuminated. The vehicle was taken to a private mechanic who stated that the throttle position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 104,000 and the current mileage was 105,134.
Unexpected acceleration burst and some times I will be driving and the engine totally shuts off there is no check engine light on and Ford ran a diagnostic with no apparent problem.
Stopped at signal light, wrench light and engine light illuminated. When attempted to accelerate, vehicle RPM's moved erratically and vehicle would not drive above 35mph. Had vehicle towed to transmission shop and was told vehicle went into "fail safe mode" transmission is none repairable and needs to be replaced. Previously had car serviced under recall with throttle. One day prior, the car "surged/lunged" when put in reverse. Had recall done 12 months ago and just went over 12000 miles since work done.
A D V E R T I S E M E N T S
- Mountain Grove, MO, USA