This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash on passenger side is pulling away from air bag, was so bad you could see the foam underneath. No recall dealer will not fix, I refuse to purchase a whole new dash. Used gorilla glue to hold it down, with the heat up here in far northern California it's starting to pull away again. Also due to the heat up here the defroster vent has broken and popped out of the dash. Using glue to hold it in place as well.
We purchased the used car for our 16 year old daughter at the end of December 2012. Over the first year of purchase, we noticed that the dashboard started to lift up around the passenger air bag. We checked with the Ford dealership to see if there was a recall or a fix for it and they said no. He said the entire dashboard would need to be replaced because it is defective - very expensive. I was more concerned about the passenger airbag deploying, but again he said that there is no recall. July 2016 I saw some other Ford Fusion owners had complained about their dashboards as well, so I thought I should file a formal complaint too because it is such a strange defect.
The check throttle light came on. Then like about an hour later after driving my car won't start while driving on a city and I pressed on the gas it was having trouble pulling off then when I got home it just completely shut off
- Cincinnati, OH, USA
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The drivers side door handle has broken once again...I replaced it last year and had to again this year...this is a safety hazard: As if I was to be involved in a car accident I would have to roll down the drivers window to be able to open the door. To my understanding Ford has recalled a few of the newer models due to this issue..
The ceiling cloth material located above the rear window is falling down which is now a safety issue, I am not going to be able to see out of the back window soon
Cracking and creaking underneath when temp outside is above about 70 degrees, very loud, possible struts, when turning wheel left or right also very loud creak or pop. I looked online and there are 100's of these issues reported. This has to be a recall, safety issue
Drivers side door lock became inoperable. Drivers side door will not lock using the lock switch or the lock button on the key. The only way to let yourself out from the drivers side is to roll down the window and open the door from the outside. The only way to lock the drivers side door is with the actual key itself. This is very inconvenient and dangerous I feel if I were in an accident. Also, my 2008 Fusion air bag on the passenger side dash is starting to lift away. Anything to due with my family's safety is a big deal! these things are dangerous and need to be recalled and fixed!
Dashboard peeling back in front of passenger side airbag. Very common issue for 2006-2009 Fusion which Ford refuses to acknowledge as a safety issue or offer repair without significant cost to owner. Dashboard peels back and bubbles in front of where passenger airbag deploys and may cause interference with airbag operation. This is not an isolated incident or result of improper care by owners, the problem is too widespread. This should be a recalled item or fix.
I own a 2008 Ford Fusion and the door cable has broken three times. I have to let my window down to open the door from the outside. God forbid if I get trapped and cant open my door. Also my wheel bearing has gone bad and I noticed on other reviews this is a problem with Ford Fusion. Please check into these matters. As you desire to protect the consumers I wasnt to protect my family.
Upon exiting my car there was a crack in the door handle. The door was unable to lock and unlock, and sometime very difficult to get in and out of the car, this is a safety issue. I took it to the dealer and I was informed the door cable broke. This should be investigated as a defected part. I was telling some other about it and they told me the knew other Ford owners who had the same problem with their fairly new car.
Drivers interior door handle broke. There wasnt any warning, it just no longer worked. In order to open the door, the "lock" release has to be pulled. When researching the repair, I found mutiple links regarding the repair with numerous moments of defect. Anywhere from 10,000 to 80,000 miles for points of failure. One person even explained that now he can replace his door handle in less than 30...since he has done it so many times. Most recently the Ford F 150 had a recall...for broken interio605-R handles.
A D V E R T I S E M E N T S
- Watertown, TN, USA