This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (morristown Ford in morristown, Tennessee) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I called the dealer to get replacement part but parts are not yet available. Dealer said wait on a letter from Ford that parts are available for replacement.
Takata recall the recall has been open since Jun 1, 2016. There is still no remedy when I call my dealership. My other car, a Honda was also affected, but was timely fixed two years ago. This is too long from Ford to provide a remedy.
- Las Vegas, NV, USA
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Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available). Updated 8/1/18
Takata recall received airbag recall notice on 07/22/16. Have been driving this vehicle to & from work for the last 15 months at some personnal risk. Will not allow passengers in the front seat. Received takata chapter 11 notice today 10/24/17.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair because he received the recall notice over a year ago. The dealer (woody anderson Ford, 2500 jordan ln nw, huntsville, al 35816 (877) 315-0514) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact stated that he recently received a postcard from tk holdings alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Have requested appointment for repair to dealer, payne Ford of weslaco, repeatedly since 2016 recall notification. Latest on 24 October 2017. Asked to be placed on waiting list. Have been told that parts are unavailable.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cronin Ford (10700 new haven rd, harrison, oh) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated not able to use passenger seat. Updated 8/1/18
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (flammer Ford of spring hill, 3335 commercial way, springhill, fl 34606) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mac haik Ford Lincoln (4506 N navarro St, victoria, tx 77904 (361) 576-1221) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect. Updated 8/1/18
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Midway Ford Inc located at: 201 orchard park rd, hurricane, wv 25526, (304) 562-3315, was contacted and it was confirmed that the remedy part was not yet available. The manufacturer was also notified of the issue. The contact had not experienced a failure. VIN tool confirmed the remedy not yet available.
Takata recall I have called two dealerships and they say parts are not available. I got my recall notice July 2016. When can I expect a replacement airbag? my wife is getting tired of riding in the back seat.
I found my wifes Ford Fusion under recall and after many attempts to have the airbags replaced I have been told there are no airbags available for the recall at this time. Her airbag light has stayed on after starting her car at least 4 times this year, I have found no way to safely disconnect or turn off the airbags until new airbags are available, I worry every time she drives her car or has passengers with her, especially her elderly handicapped mother or when we have our 5 month old granddaughter with us, what if the airbags go off for no reason" who pays? what if there are deaths, not just in our car, but what if the bags cause us to hit another car head on, then what" we are terrified of these airbags and need help!
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crossroads Ford Lincoln of lumberton, 5045 dawn dr, lumberton, nc 28360) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Bean Station, TN, USA