This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No issues directly, I have received multiple letter from Ford about the recall and they advise to do nothing. They will contact at a later time to come into to a dealer for airbags to be fixed. This has been going on at least a year maybe longer. If this is such an urgent issue, why are they not trying to fix the problem. I have not been in any accidents however; my daughter often is in the front passenger seat. If this is a recall and should be fixed, why is Ford not having me come in urgently to get the airbag repaired.
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the local dealer perry pitre Ford (3420 highway 190, eunice, la) the contact was informed that the parts needed to repair the recall were not yet available. The contact had not experienced a failure. The manufacturer was not notified. Parts distribution disconnect.
"takata recall" - despite repeated efforts to get the airbag replaced through seelye Ford in kalamazoo mi as directed by Ford recall notices (first notice received July 2016) they still have been unable to do it. Latest notice received in June 2018 indicated parts were anticipated in 2nd and 3rd quarters of 2018....still not available as of Oct 29, 2018- have made repeat visits and phone calls. Have been unable to Transport any passengers in the front seat since receiving this notice over 2 years ago. Can't sell it without this repair - so overall a real mess.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer southgate Ford (16501 fort St, southgate, mi 48195, (734) 282-3636) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Midland Ford Lincoln, Inc (500 joe mann blvd, midland, mi 48642, (989) 631-0040) was contacted and it was confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Beaverton, MI, USA
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The Ford dealer on 1202 malabar road refuses to replace my recalled air bags. They keep telling me that they do not have any air bags. This dealer is in palm bay, Florida 32907.
Takata recall. I received notice of this recall in 2016. Every once in a while I will receive a letter that says it is important, but that no arrangements have been made to replace it. The last letter said sometime this year, 2018, I would be contacted by Ford to come in to have it replaced. And now I see there is a class action settlement in the play because Ford has not taken the proper action. Very disappointing. I would like to see my car fixed as it should be and not wonder if the airbag will explode when I am in an accident and then Ford really needs to answer for the injury that could have been prevented. I should not have to reach out to see this resolved. A company should own up to the defective product and replace them.
Purchased used vehicle in 2016 with defective airbag.. airbag is has still not been replaced and dealer has no idea when it will be. Have not been able to make use of passenger side front seating since purchase date. Was notified that replacement would likely be during third quarter of 2018 but that did not happen and no loaner vehicle can be provided by dealer.
Takata recall (NHTSA recall number16V384). I was notified by Ford that my car, a 2008 Ford Fusion, was subject to a recall and that Ford would notify me to have the airbag problem fixed as soon as parts became available. That was some time ago (I'm guessing 2 years ago). I have yet to be notified that the parts are available for fix the problem. When I contacted Ford about the issue, they replied that they are working to get the parts and appreciate my patience. It seems that 2 years is a quite lengthy time for procuring the needed parts. My complaint is best stated as a question: Is Ford dragging its feet regarding this airbag recall in hopes that I will sell the car before the parts ever become available?
Takata recall. Called to schedule the recall, but dealer didn't have the parts. They said they will call me when they are able to complete the recall. Never got a call back. Dealer is monaco Ford, glastonbury, ct.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer (etter Ford, 1401 darlington ave, crawfordsville, in 47933, 765-362-5400) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V483000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fort mill Ford (801 gold hill rd, fort mill, South Carolina 29708, (803) 948-8202) was made aware of the recall in June of 2016 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning indicator intermittently illuminated while driving. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for her and her children's safety. The contact called five star Ford stone mountain at (678) 384-4242 (located at 3800 us-78, snellville, ga 30039) and was informed that the part was not available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 174,000. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. After the contact purchased the vehicle, she realized it was included in NHTSA campaign number: 16V384000 (air bags). The dealer (leith Ford, 5300 rolesville rd, wendell, nc 27591) stated that parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2016. The dealer (Ford Lincoln of franklin, 1129 murfreesboro rd, franklin, tn 37064) stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Friendly Ford (2250 South rd, poughkeepsie, NY 12601, (845) 462-1900) was contacted and stated that the part was not available and they would not provide a loaner vehicle. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Smyrna, GA, USA