This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (golf mill Ford, 9401 N milwaukee ave, niles, il 60714, 847-470-9800) confirmed that the parts were unavailable and was unable to verify when they would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was notified. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (kent parsons Ford, 1400 shepherdstown rd, martinsburg, wv 25404, 304-263-3344) was contacted and confirmed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Folsom lake Ford (12755 folsom blvd, folsom, California, (916) 353-2000) was made aware of the recall and stated that the parts were unavailable and on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (allan vigil Ford, 6790 mt zion blvd, morrow, ga 30260, (678)-364-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford mobile (901 East interstate 65 service rd S, mobile, al 36606, (251) 202-2016) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Semmes, AL, USA
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Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall it's been more than two years since the recall was issued. With a recall for something causing explosions in passenger faces remaining unresolved, this is absolutely not resolved a timely manner! I am not writing about some other incident involving the subject of the recall, but about the recall itself remaining unresolved. Do we have any other recourse? not driving a vehicle for above two years is extremely unacceptable, as is a known risk of explosion!
The contact owns a 2008 Ford Fusion. The contact stated that the rear passenger door window failed to stay up. The vehicle was taken to an independent mechanic where the technician placed a stopper between the glass and the door to keep it from falling. The vehicle was not taken to a dealer. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lincoln of franklin at (615) 794-4585 (1129 murfreesboro rd, franklin, tn 37064) and was informed that the part was not available. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Several unknown Ford dealers and the manufacturer were notified and stated that the part was unavailable. The contact dialed 1-866-436-7332, as stated in the recall notification. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the recall repair were not available. The dealer (mock Ford sales, 913 6th St, grants pass, or 97526, 541-476-6656) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified and transferred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available. Pending airbag recall updated 11/19/18
Takata recall. The contact owns a 2008 Ford Fusion. The contact received a notification from the New York motor vehicle administration regarding NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called two local dealers: Premier Ford Lincoln (5001 glenwood rd, brooklyn, NY 11234, 888-381-4515) and premier Ford of bay ridge (612 86th St, brooklyn, NY 11228, (347) 578-7900). Premier Ford Lincoln stated that the parts were on backorder. Premier Ford of bay ridge stated that a service appointment may be scheduled for January of 2019. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact called the dedicated line for takata recalls at 866-436-7332; however, they failed to respond. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dana Ford Lincoln (266 West service road, staten island, New York 10314, (718) 983-8700) was made aware of the recall and stated that the parts were unavailable. The manufacturer was notified. The contact stated that the "passenger seat air bag disengaged" warning message displayed while the vehicle was stationary. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Basil Ford of niagara falls (6980 niagara falls blvd, niagara falls, NY 14304, (716) 693-1400) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Car has unsolved takata recall on the passenger side. When I called a few dealerships in the area and Ford's corporate customer service about a loaner vehicle that they said they would offer for free (Ford said they would pay up to $44/day), I called and talked over the phone for a couple of hours or more. All the dealers said was, "you are about 70 on the waiting list", and fomoco said, "ask the passenger to sit in the back seat instead."
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Moody's automotive (located at 219 w central ave, jamestown, tn 38556) was made aware of the issue. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bill fick Ford (737 N fwy service rd, huntsville, tx 77340, (800) 559-4295) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to koeppel Ford (located at 57-15 northern blvd, woodside, NY 11377, (888) 405-1138), but the part was not available for the repair. The manufacturer was made not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called medford Ford at (888) 508-9703 (located at 186 NJ-70, medford, NJ 08055) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Chicago, IL, USA