This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I received a letter from dmv stating: Urgent safety recall immediate action required! I contacted a local Ford dealership per the instructions in the letter & was told they don't have the new air bags to install in my vehicle. Then I called the 866-436-7332 (number provided in recall letter) and was told they won't have any air bags until hopefully by the end of September
The contact owns a 2008 Ford Fusion. While driving 15 mph and approaching a stop light, another vehicle crashed into the front driver side door of the contact's vehicle. The air bags failed to deploy. The contact sustained a whiplash, concussion, and injuries to the back, shoulder, and hips that required medical attention. A police report was filed. The vehicle was driven to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was notified by the contact's insurance company. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called huntington Ford Lincoln at (631) 271-6800 (located at 333 w jericho turnpike, huntington, NY 11743) and was informed that the part was not available. The manufacturer was notified and did not assist. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to West herr Ford (10 campbell blvd, getzville, NY 14068) where the contact was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The department of motor vehicles has contacted me about my 2008 Ford Fusion it has a recall with the airbags that could kill or seriously injured or me or any of the passengers if it deploys, my airbag light stays on I bought it at Ontario sales in lockport New York, when I bought my car the people had already told me that there was a recall on it and I should be getting a letter in the mail that was about a year ago 2017
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 07V541000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hennessy Ford Lincoln atlanta (5675 peachtree industrial blvd, atlanta, ga 30341, (770) 621-0200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect....
- Decatur, GA, USA
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As told to Ford Motor Company my dash is messed up from the airbag starting to deploy during the recall. They gave me a rental and I drove that but now that the inflator has been repaired they are refusing to fix my dash.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sam leman Ford, 1508 morrissey dr, bloomington, il 61701, (309) 938-4596) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (berge Ford, 460 E auto center drive, mesa, Arizona 85204) confirmed that parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Frank fletcher Ford (3015 turkey creek rd, joplin, mo) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called berge Ford at (480) 497-1111 (located at 460 E auto center dr., mesa, AZ 85204) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called mark porter Ford at (740-286-2191 (located at 1360 mayhew rd, jackson, oh 45640) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
My car has been on recall since 2016. My car is not driveable due to Ford and they made me sign a form that I would not drive it or anyone else but the car needs an inspection. I called Ford motor and now they tell me it is driveable to get this done but I have a loaner from them and signed a form I could not drive it. You can clearly see where my airbag is locating the air bag plate is lifting and messing up my dash. What do I do"????????"
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over eight months ago. The dealer (quirk Ford, 540 southern artery, quincy, MA 02169, (617) 249-5660) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. The VIN was not available.
This have been an active recall since January of 2017. It is now June of 2018 and there still are no parts to fix this problem! a year and a half is more than enough time to get new parts for such thing!
Been waiting two years to get recall fixed on the airbag problem with takata still no solution. And they say the part is not available yet. I guess Ford is in no hurry to help their customers.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (berglund Ford, Inc., 834 E main St, salem, va 24153, (540) 389-7291) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called haldeman Ford at (833) 668-9583 (located at 640 us-130, East windsor, NJ 08520) and was informed that the part was not available. The manufacturer opened case number: Cas15083331-B2D7V4 and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
On several occasions I have had an ABS event, when braking and running over bumps or potholes, where the brake pedal goes to the floor and then remains very soft. I have had the lines bled 4 or 5 times in the last 2 years. The brakes, even after being bled are very soft and I must continually pump them to stop.
A D V E R T I S E M E N T S
- Endicott, NY, USA