My sister sent me a recall notice, it wasn't pertaining to my vehicle, but I went along and made sure to look up mine also. Upon reviewing my information, I was sold a vehicle I believe should have never left the lot, since there were recalls dating from 2014 and I bought the vehicle in 2017. I called Ford they told me parts weren't in and that I would have to wait, and that one problem occurs when you live in heavily salted areas, I responded with hello lady, I do live in ct where it constantly snows. I have experienced why these would be recalls so far such as the door latch and the restraints, but with such grave recalls as these why was it allowed to be sold off the lot without having the recalls checked first?

- Stamford, CT, USA

Takata recall I bought a used car from in house auto finance in hawthorne, ca. Date of purchase 12/30/17. I complain and asked dealer steve to fix the noticed jerking as I pull off to drive or come to a stop. They speaking on the mechanic that works on grounds manuel, said it only got an oil change because thats what was needed on the car. This was in januaryjanuary. Then I complained again about the same problem and the two men told me to bring it back but the mechanic wasnt there but set a time and date to come he wasn't there. The things noticed on the car when I got it looked at the break pads in the rear were gone the break pads in the front is worn out the motor mounts needed to be replaced but only two were not the transmission motor mount the tires kept having a flat they only patched it. I have a 7 month old and been trying to get this car fixed since January. The dealership will fix partially of the things mentioned but not fully. Then he told me today he's not fixing the car. I'll drive it on the street and it'll jerk. I'll pull off from a stop light it'll jerk. The tire in the back driver side got flat. The tire on driver side in front got flat.

- Los Angeles, CA, USA

My car is 4 years old with 35,200 miles on it. My center console screen stopped working. Because of the design of the car I no longer can operate the sync interface, sound, navigation, phone interface and limited control of heating and cooling in the cabin. I took the vehicle into the dealership and the diagnosis is a failed apim. Interestingly Ford has given extended warranty status for this very issue with 2013 Ford Fusion but it does not apply to my VIN. It's obviously the same issue but no one has extended the coverage to my vehicle. What can be done to correct this omission?

- Highlands Ranch, CO, USA

Rear passenger door latch on vehicle broke, causing door to fly open while driving. Within 24 hours, driver door latch suffered the same failure. Doors are open at all times, and cannot be latched. Customer believed the problem to be covered by the recall of other 2013 Fusion vehicles for the same issue, but was informed that the energi was not part of that recall.

- Goodyear, AZ, USA

Initial failure of parking break switch warning light (and switch itself) follow by wire harness failure under dash due to wires rubbing against exposed steel dash frame causing unknown additional issues, including activation of dashboard check engine light. Failures happened over time as wiring became frayed and finally caused a series of short circuits. The wiring harness failure was reported to Ford customer service - case number cas-10375276-L2-W7-J7. No action was taken other than a follow-up email from the dealer's service manager suggesting I hold on to the paperwork in the event of a recall. Note that the mechanic informed the service department that "I've seen this before". the car has about 62,200 miles on it and is only 3 years old. Given the computerized nature of this car, a computer wire harness failure is clearly a safety hazard worth investigation. My guess is that there are several possible simple fixes, including re-routing the wire harness, lining the steel frame with a rubber coating and similar appropriate steps that could be taken.

- North Hampton, NH, USA

Rear right door latch will not latch. Door remains in open position. Unsafe to drive as door can fly open.

- Richmond, CA, USA