This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford Fusion energi, did its low powered state again, this time on the free way, dropping rapidly from 75mph to 22mph and barely able to maintain that speed. The display showed the safety features becoming deactivated. Something new though, the headlights went out and the console dimmed and was barely readable, I turned on my hazards and I hope they where working, either way I was fortunate enough to avoid a rear end collision and got the vehicle off the road. This about 7th time Ford will work on the vehicle, and another week or more without a vehicle, waiting for the next available appointment. These Fusion are becoming the new Ford pinto. I really hope that several people don't have to die, before Ford is forced to recall these death traps.
1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill West bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.
The contact owns a 2016 Ford Fusion energi. While driving 10 mph, the engine light illuminated. The vehicle was taken to a dealer where the throttle body was replaced, but the issue recurred. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 4,485.
On 7/26 my 2016 Ford Fusion enegeri with 3800 miles acted oddly awhile at a red light. When I attenmped to accelerate it surged forward and soon after an icon that looked like a submarine ppeared on my dashboard. I had just taken the vehicle in for it's first service at 3400 miles. The specific visual was an engine light that looked like a submarine it was not a wrench - when I brought it to galpin Ford, where I purchased it, I was told it would be a week or more because of a 2-step process to diagnose and were backed up. I asked for a loaner. They said no. I called Ford corporate if they could be of assistance( they knew of issues with this model) they claimed to need a diagnosis I went home and called galpin & Ford customer service. They at around 3:00pm I was advised by galpin that the vehicle had been repaired, it was "just as they thought"- a throttle issue.they claimed to have done an eec test with code P2112 and replaced the throttle body. I asked what other diagnostic tests were performed and was sad tp see only a basic "report card" -fluid levels and tire /brake wear - when driving the car home, it was not performing the same- not fluid - a strong floor vibration near the accelerator, and driving very rough. I called galpin to complain intend to bring the vehicle back to them or to another authorized Ford dealership after I speak to Ford customer service. I need to have the vehicle thoroughly inspected because I am not convinced they did a thorough inspection but assumed because of prior throttle problems, that was the issue. Curiously when researching the throttle issue, there are specific references to a wrench icon --- there was never a wrench icon on my dashboard. It is extremely troubling to have a new vehicle with only 3800 miles perform so horribly- it does not currently feel safe to drive
Took vehicle in for first service at approximately 3400 miles. At approximately 3800 miles vehicle was acting peculiar when stopped at red light vehicle made noises it had never made before and when light turned green & accelerated it surged. That is when I noticed a check engine light and called galpin fored service dept where vehicle was purchased and rought in asap. They are telling me it may be a week or more to determine the problem and were unwilling to provide loaner. I contacted Ford and filed a complaint with corporate office - I was provided with case # cas10146642 0 when you go online it is clear this is a known defect with the vehicle and disturbing that they were unwilling to provide more assistance.
A D V E R T I S E M E N T S
- West Haven, UT, USA