This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 20 MPH, the "Check Brake System" message was displayed on the instrument panel and the brakes failed to engage while the brake pedal was depressed. The contact stated that upon depressing the brake pedal to the floorboard, the vehicle responded as needed. The ABS and traction control warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
After switching the gear shift from the park position, I immediately noticed my brakes failed and my vehicle began rolling forward. The vehicle stopped after placing a substantial amount of pressure on the brakes. After turning the vehicle on and off the two symptoms went away. Later that day the same issue happened for the second time while my vehicle was stationary. The third time that this issue occurred I was driving on a highway and almost went into opposing traffic. The service light turns off after restarting the car but returns later that day. Updated 9/28/15 the consumer stated in addition to the brakes, there was an issue with the advanced track system. Updated 10/13/15
- Federal Way, WA, USA
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- Fremont, CA, USA