hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,756 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion Hybrid electrical problems

electrical problem

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2011 Ford Fusion Hybrid Owner Comments

problem #4

May 052016

Fusion Hybrid

  • 53,000 miles


I got a "stop safely now; check charging station" alert while on the freeway and the car lost power. This happened several times. The dealer reported that the egr valve was blocked and replaced it. Several days later, the "stop safely now" alert/loss of power happened after the repair. The dealer then reported these error codes: P0A0A, P1A10, P1A14, P1A0A, concern with high voltage interlock circuit, cited tsb 12-05-14, installed overlay wire harness.

- Seattle, WA, USA

problem #3

Dec 122015

Fusion Hybrid

  • 97,400 miles
When decelerating, my car sometimes "jerks", accompanied by multiple warning lights and--dangerously--a total loss of engine power. The car goes dead, in the middle of the road, and has to be restarted by removing the key and reinserting it. This could cause a collision both from behind (by someone who doesn't realize that the car has just "died"--especially at night), as well as the "jerk" potentially causing me to collide with someone in front. My dealership told me that Ford had "put out a bulletin" regarding this issue, which called for the installation of a new wiring harness. And yet--inexplicably given that this is a safety hazard--this apparently "known" issue is not treated as a recall, with me being charged more than $500 for parts and labor. I've seen numerous reports of people with the same issue, many with less mileage than myself (97,000), so I'm shocked that a recall hasn't happened, especially given the danger that this issue poses to the car's occupants and those nearby.

- Colonial Heights, VA, USA

problem #2

Aug 102015

Fusion Hybrid

  • 51,000 miles
The contact owns a 2011 Ford Fusion hybrid. The contact stated that while coming to a stop, the vehicle stalled and various warning lights illuminated. The contact mentioned that the vehicle was able to start after multiple attempts. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the electronic cooling pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Aptos, CA, USA

problem #1

Dec 062014

Fusion Hybrid

  • 73,626 miles
1. the 2011 Ford Fusion hybrid is equipped with a power point providing 110 volts alternating current (vac) to a 3-prong receptacle located in the rear seat area of the center console. The 110 vac power point is equipped with a safety cap and a safety twist tab that provide protection from inserting any object into the power point other than the 110 vac electrical device plug. 2. a child leaving our vehicle had a foot entangled with a 3-prong cord connected to the power point, resulting in disassembly of the safety cap from the body of the power point. The disassembled power point exposes two brass electrical contacts with 110 vac. A person attempting to reassemble the safety cap with the power point body while the engine is running may contact the high voltage contacts, resulting in a burn injury or death by electrocution. 3. the power point should be recalled and replaced with a similar device that cannot be disassembled.

- Woodbridge, VA, USA

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