definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,740 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion Hybrid fuel system problems

fuel system problem

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2011 Ford Fusion Hybrid Owner Comments

problem #3

Jul 242015

Fusion Hybrid

  • miles


While driving from los angeles to phoenix in the summer, the car suddenly flashed a red warning light, and shut the engine off with the car moving at freeway speed. After pulling to the side of the road, and turning the engine off and on again, the car gave no indication that something had happened. It shut off again ten miles later, and again, and again. I turned around and brought the car home and took it to a dealer. They replaced the hybrid computer, but it did the same thing again driving to las vegas a few months later. The dealer cleaned the throttle body, and said everything was good. It has since done it again and again, sometimes just merging onto the freeway near my home. Repeatedly, the car has lost power - usually on the freeway, and often with my family in the car. I try not to let my wife drive it at this point, because I'm worried that she'll either get stranded with the kids, or get hit by someone when the car shuts off on the freeway. We no longer drive it significant distances.

- Los Angeles, CA, USA

problem #2

Jul 192015

Fusion Hybrid

  • 61,000 miles
Lost power on highway

- Pensacola, FL, USA

problem #1

Nov 162014

Fusion Hybrid 4-cyl

  • 73,220 miles
Normal driving in 55 mph zone car suddenly would not accelerate past 40 mph. Noticed wrench light illuminated. Turned car around and proceeded toward home. Engine revved at stopping but could not get out of way of fast traffic. Almost hit in rear several times. Flasher emergency lights necessary. Googled issue to see that it is a defect and NHTSA has decided to let Ford handle resolution. Fox in charge of the hen house again. Thanks again to another government consumer protection Agency that will not protect us. Called Ford corporate customer service and of course my vehicle is not part of the Ford "customer satisfaction" repair. Why am I not surprised?

- Windermere, FL, USA

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