definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,210 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion Hybrid engine problems

engine problem

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2013 Ford Fusion Hybrid Owner Comments

problem #5

Jun 012015

Fusion Hybrid

  • 40,000 miles


Driving at night, freeway with street lights, very light traffic, car on speed control at 65 mph; about 50 to 75 yards in front of vehicle a plastic shopping bag flew across road approximately 2 to 3 feet above road surface, vehicle sensed the bag, speed control slammed brakes hard enough to set off ABS system. Same situation happened a few month later except in the daylight, car slowed dramatically for a plastic bag blowing across the road but did not activate ABS system. Talked to representatives at two different Ford dealerships but they indicated that they never heard anything like this. Left my name/number but never heard anything back.

- Las Vegas, NV, USA

problem #4

Jun 172016

Fusion Hybrid

  • 37,000 miles
My vehicle - from a stopped position - accelerated on its own to 40 mph (rather quickly). However, the gas pedal was not engaging (ie. Depressing). This occurred at lunchtime on 17-Jun-2016. All trouble lights on the dash lit-up. The behavior continued until I shut the vehicle off at the dealer (elder Ford in troy, mi). I was unable to engage the throttle at all; it was essentially ¿dead¿, even though my vehicle was accelerating to 40 mph and maintaining that speed. Braking response was diluted because the car was self-propelling (imagine trying to brake while also applying gas). I took it to the dealer immediately and showed them the videos that I took. I also sent the videos to them. I have been told today that they will be giving the vehicle back without any repairs because they could not replicate the problem. I have the videos in my possession, should NHTSA like to see them. I have had several issues over the last 1.5 years that I have owned the vehicle. I can send repair records.....updated 12/05/16

- Detroit, MI, USA

problem #3

Jun 182016

Fusion Hybrid

  • 28,000 miles
I was driving 55 mph on a 4 lane divided highway with eco cruise on when the vehicle just started to slow. No error light on the dash other than a brief flicker of the air bag warning light, all electronics, brakes and steering seemed to be working, but the accelerator pedal was very slack and there was no response when I repeatedly floored it. I rolled to the shoulder, turned the vehicle off and then on again, and it seemed to be working ok. It has not happened again in approximately 200 miles of driving, mostly at highway speed. However, it is the kind of event that causes one to worry about the vehicle safety - especially as this vehicle has already had 4 recalls for other types of issues.

- Minneapolis, MN, USA

problem #2

Feb 022016

Fusion Hybrid

  • 21,448 miles
While driving on the freeway Feb 2 2016, the Ford Fusion hybrid 2013 model, suddenly lost its ability to deliver power and propulsion. Loss of power to the vehicle resulted in loss of light to the console and to the car's propulsion system slowing it from freeway speeds of 65 mph to what seems like 5 mph or less, in the the evening rush hour traffic.all attempts at applying the gas pedal had failed to accelerate the vehicle, as there was no response from the power propulsion system. I was able to cruise on momentum to a soft shoulder. The car was towed off the bridge and later towed to a Ford dealership. No cause was found by the Ford technicians and Ford regional customer relations said my cause could not be helped if they could not reproduce the problem, thus I am stuck with a potential catastrophic failure that can happen at anytime during freeway commute. This is a potential danger to the public safety and Ford is unwilling to mitigate or address such a serious life threatening problem.

- Alameda, CA, USA

problem #1

Jul 112013

Fusion Hybrid 4-cyl

  • 4,600 miles
While driving in moderate afternoon traffic, without warning the accelerator pedal became unresponsive. A warning chime sounded and a "stop safely now" message appeared on the right side of the instrument cluster; the vehicle effectively stalled. After pulling onto the shoulder, the vehicle was completely turned off and restarted. The trip continued without incident. Since then the vehicle has randomly stalled, without warning six additional times in various locations at various speeds. The vehicle did not restart after the last stall and had to be towed in for service. It has been in for repairs related to this issue on three occasions over the course of 4 months for a total of 29 days. On one occasion, while in for service, the dealer informed the owner that the vehicle also stalled while being road tested and had to be towed back. The dealer has updated various software modules and replaced a gateway module, high voltage cable and battery controller. The vehicle is currently less than 11 months old with 6850 miles. This has been a serious and persistent safety issue. Ford has declined a requested vehicle exchange. As a result, this potentially unsafe car is currently back on the road with an owner that no longer has any confidence in it and friends and family that recoil at the thought of being driven in it.

- Hartsdale, NY, USA

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