really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,979 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion Hybrid steering problems

steering problem

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2014 Ford Fusion Hybrid Owner Comments

problem #6

Jan 162017

Fusion Hybrid

  • miles


I was coming home from work and I get an error message that said "stop safely now". all of a sudden my lights flashed and my car cut off. My car hasn't ran yet. I am in the process of getting it towed to the dealership. Ford, when I called then told me that it wasn't under a recall and I would have to pay out of pocket for everything.

- Richmond, VA, USA

problem #5

Oct 262016

Fusion Hybrid 4-cyl

  • miles
Rack and pinion electronic power assisted steering (epas) failure. My vehicle epas system malfunctioned. I took the vehicle to apple Ford in columbia md for resolution and had to pay $1900 + for a part that in my opinion and based off previous recalls is a Ford manufacturing problem. The issues occurred when the vehicle was moving. All the dash lights flash with no clear indication on what the actual problem was. We took the vehicle in for service and had to leave the vehicle there because we were told it was unsafe to drive.

- New Market, MD, USA

problem #4

Sep 052015

Fusion Hybrid

  • 22,500 miles
While driving on the highway, the power steering failed. With difficulty, I was able to get the vehicle home. It was especially difficult to turn the vehicle at lower speeds after I left the freeway. The next day, I turned on the car and the steering was working again. For a couple miles, then the power steering loss resumed. I carefully drove it to the dealership on Monday, where it remains.

- Murrysville, PA, USA

problem #3

Jul 212015

Fusion Hybrid

  • 33,000 miles


Vehicle breaks stopped working and went straight to the floor. Also loss of steering. Since both the brakes and steering are electronic I believe there was a electronic failer in the car.

- Howell, MI, USA

problem #2

Sep 182014

Fusion Hybrid

  • 6,100 miles
On at least 3 occasions when turning left usually a hard left turn and usually when I park the power steering goes out and the dash lights up. It has been to the dealer 3 times and they cannot find a problem but if the steering goes out on a turn at a higher speed it could cause an accident. The dealer said when the problem happens again to drive straight to the dealership and don't turn off the car and that only works if they are open. I am concerned!!!

- Whitetown, IN, USA

problem #1

Apr 012014

Fusion Hybrid 4-cyl

  • 4,276 miles
Pulling into a parking lot warning light came on that said steering fault - service now. I went into my appointment came out started that car to go to the Ford dealer which was approximately 15 miles away and when I started to back out of my parking space - warning light saying "steering failure-pull over safely along with alarms and the traction control light were flashing in warning and I had zero steering capability. Had to call road side assistance. It was less than 50 feet that I had driven from the first warning light. In my opinion if I had been on the interstate or driving in inclement weather the warning light did not give enough warning to safely allow me to get myself and my car out of danger.

- Lehigh Acres , FL, USA

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