This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Receive error "temporarily lost communication with the climate system". unable to operate the climate system, windows, door locks and radio volume. This occurs frequently and is a safety concern, especially in hot weather unable to operate windows or ac.
The car dies in drive and in park and reverse and won't let you put it in gear, we have it on video and the check engine light appears but when you turn the car off and back on the check engine light goes off and does not keep a code. We have taken this car to the Ford dealership 3 times and they can't find anything wrong because it won't keep the code. The vehicle has less than, 6,000 miles on it and we bought it brand new. We feel very unsafe in this vehicle. We have contacted Ford customer service and it seems like we are getting the run around. Ijts happened on 3 different occasions it started in July then August and September.
The contact owns a 2016 Ford Fusion hybrid. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle after some time. The contact was unsure of which warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that a module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,000. The VIN was unavailable.
- Livingston, NJ, USA
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- Lees Summit, MO, USA