This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On [XXX] I bought new 2024 Ford Maverick XLT Tremor AWD Ecoboost Engine with an 8-SPD Auto Transmission. On [XXX] I experienced a safety failure on this vehicle that put my son and I in a very dangerous situation. While driving on a busy avenue, I stop on a traffic light and I had the vehicle on "Drive" with the brake pressed. When the traffic light turned green I proceeded normally switching from pressing the brake to pressing the gas pedal and it suddenly acted as if it was in "Neutro". The vehicle was on -??drive-?? mode but acted as it was in -??neutral-??. It didn-??t want to move forward. This created a very dangerous situation on this busy avenue. I was stop in the middle of the road. I immediately manually moved the gear to -??Parking" and then back to "Drive" and at this time the vehicle started moving normally again. I reported the incident to the dealer where I bought the car (Sheehy Ford of Warrenton) and they stated to me the following: -??I do not find any diagnostic trouble codes stored through connected vehicle communication and did not see any relevant technical service bulletins or special service messages published that match your symptoms. I would be happy to set up a time for a diagnostic, or if you'd prefer to wait and see if it happens again just know we're here for you either way-??. I responded that I will wait to see if it does it again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Manassas, VA, USA
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- Manassas, VA, USA