This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
My backup camera failed, the frame froze. As I was backing into a parking spot I hit a wall when the screen in the vehicle showed that I was still 5 or 6 feet away. As I reversed direction and pulled away a few feet to check the damage I noticed that the screen had not changed; it still showed that I was 5 or 6 feet away. When I restarted that vehicle the camera returned to normal functioning.
The contact's wife owns a 2022 Ford Maverick. The contact stated that while driving 65-68 MPH, the vehicle decelerated independently to 40 MPH. The contact depressed the accelerator pedal, but the vehicle failed to respond and lost motive power. Additionally, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used physical strength to steer the vehicle. The contact was able to drive across four lanes and pulled to the side of the roadway. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 23,364.
Vehicle lost all electrical power after being turned off. No power to any part of vehicle, including interior lights, door locks etc. Vehicle was not able be turned back on unless jump started. Vehicle continues to lose all power when turned off. No warning on dash for any issue at all. Vehicle left me unexpectedly stranded with two young children at gas station hundreds of miles from home.
My vehicle died on my driveway. I have no power, no lights, cant open my locked trunk. Checked voltage on the battery. It shows 12.6V (normal, so no need to jump start). Checked the same thing on the other side of the main harness (in the engine compartment). It shows zero. Something is wrong with the main harness. Towed it to the closest dealership. They confirmed. One of the contacts on the harness broke. Luckily I was on my driveway already. What if this issue would happen when I was driving on the highway and my family were with me. Dealership ordered harness replacement (its impossible to fix this one). So in a couple of weeks/month it will arrive and they will replace it. But I'm not confident in my truck any more. Bad cheap harness is the main cause of this issue. Ford decided to use cheap component. And this is the common issue for Maverick Hybrid. Lots of people reported it. We need new recall
- Lynnwood, WA, USA
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The contact's son owns a 2022 Ford Maverick. The contact stated that the vehicle failed to start after several attempts. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed; however, the dealer had not provided the diagnostic information to the contact and stated that they had ordered the parts for an unknown repair. The manufacturer was notified of the failure and informed the contact that the VIN was included in Ford Campaign Number: 22B39, which she related to the failure. The manufacturer then followed up with the dealer. The vehicle was not repaired. The failure mileage was approximately 20,000.
Parked in front of garage turn off and knew something was not right. truck loss all power. was dead, ,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway, or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
I cut the car off for a few minutes to help another driver on the side of the road. When I returned, nothing would work. I could not start the vehicle, the emergency lights would not work, no lights or screens would work, I could not get the vehicle out of park or disengage the steering lock so I could push it to the side of the road. There were no warning lights or notifications prior to this happening. This car has 11,000 miles on it and is still under warranty. The only anomaly I noticed is that the radio stopped working some time before this happened. I did notice the odor of electrical overheating when I got out of the car. Having an immobile car on the side of the road with no warning lights is, in my view, a gross safety problem. I have returned it to Ford, but they cannot say even when they will diagnose it. In the meantime, I am without transportation and have had to rent a vehicle at my own expense.
No power to vehicle. Had this occurred anywhere else (as I was very close to my home) I would have been stranded, or possibly gotten into an accident had it occurred on the Highway. No technician has inspected it yet, as it just happened this morning. Upon looking into what the issue could be, I quickly identified that this seems to be an incredibly common, almost ubiquitous issue with the Ford Maverick XLT Hybrid and without the resources necessary to fix the issue, I have no recourse. This vehicle is just over one year old and I feel that this is unacceptable, especially for a vehicle so reliant on electricity.
Truck has been going into deep sleep. Failed to start do to battery while in garage. Failed to start another time leaving me stranded. Dealership has replaced battery 2 times. I mentioned checking wiring harness, but they just replaced battery. Approximately 3 weeks after replacing battery 2nd time it is going into deep sleep mode again. I am concerned I will become stranded once again with a dead battery
On Monday the 27th of March, 2023 I drove the truck home and there was no issues. When I went to go drive the vehicle on Tuesday morning to work, the 28th, it didn't start. There was no power to the vehicle and it wouldn't even turn over. I tested the truck battery and it was completely dead. Wednesday the 29th I called the dealership to report the issue and they asked for a reason to why the vehicle wouldn't start. I couldn't give then a reason so they asked me to get the truck towed. I got contacted by the service department at the dealership to get more information from me but I haven't heard back from them. Its been over a week and I still haven't heard from the dealership. The dealership is University Ford in Durham, phone number 919-999-2928. They said I needed a appointment but I couldn't have scheduled an appointment without knowing there was going to be an issue with the truck.
Under rapid acceleration requiring over 50% of the engine's power, the computer system detects a "fault" and shuts down the engine. This has occurred five times in the last 4 months while attempting to merge onto freeways, interstates, and local roads. In every instance, the engine shut-down cause oncoming vehicles to rapidly slow down in order to not hit my vehicle and I had to pull off to the side of the road to let the computer system "reset" in order to continue my travels. The problem was brought to the attention of the local Ford dealer twice (will be going back based on recent occurrence of March 5, 2023 ). There were no warning lamps, messages, or other systems prior to the problem occurring. This problem has occurred on December 8, 2022; December 12, 2022; December 23, 2022; March 2, 2023; and March 5, 2023.
The truck battery connection is faulty causing it to loose complete power to the vehicle after driving and turning off it won-??t restart. No power means no hazards, complete blackout on the vehicle. This is reported on YouTube by so many other-??s experiencing the same issue. They replaced my battery which was not the issue, the next day I experienced the same dead vehicle issue. Ford also did not tow it, they wanted to charge 626.
Twice, within a one week period, my hybrid vehicle failed to start. In fact, the key fob failed to unlock vehicle. I changed the battery in one key fob and still wouldn't unlock the vehicle. I had to unlock vehicle manually with the key and vehicle still wouldn't start. Vehicle dash board and all interior lights not working. Both times service was called and vehicle started right up with a jump from a battery pack. No check engine light was displayed either time. I have checked the Ford Maverick owners website and a bad wiring harness appears to be a problem that many hybrid owners have reported that Ford replaced to resolve this problem. I am concerned that this defective wiring harness could be a fire hazard. Also now the vehicle is unreliable and could leave me stranded on the highway or die in heavy traffic or when trying to merge or exit the interstate near my home.
This is follow-up to NHTSA Complaint 11502916 reported 01/21/23: Maverick Hybrid was at dealer for 5 days. First - Brake issue many of us are experiencing was reportedly resolved (TSB 22-2493) by reprogramming PCM and SOBDM-C; brakes seem better at slow speeds now! Second- As for the two incidents when vehicle motor stopped while driving at speeds 50mph+ and accelerating, dealer put a "Hotline Contact" into Ford motor to seek guidance however all test came up with nothing in terms of determining the cause or resolution. Since the vehicle still runs, I picked up my truck and guess I will continue to drive it until 'Russian Roulette' makes truck break down again. Dealer did mention that the SOBDM is an electrical code for brakes and stalling so maybe the brake job also fixed the engine malfunction but they can't be certain. Regardless, experiencing total engine failure at highway speeds is very frightening! Until I have FORD documentation that the problem is with 100% certainty diagnosed and resolved, I will never travel with a passenger or a pet in my truck again for fear of engine failure at highway speeds could result in a horrible tragedy! I have been very lucky not being rear-ended or even worse with the two engine malfunctions; I pray my luck continues as FORD has no answers for me!
Brakes are too sticky and I'm not able to control the braking even if I am using the eco mode which is supposedly slow enough already. Normally happens when I just started moving the car from park and when I am going to stop and go local traffic. When I took the car to the dealer they said they could not update the software because there is no code for braking problem for this car. This car has been showing check engine light since December 24, 2022 and when the check engine light is on I could not access my OBD port. The chicken didn't light has been going off and on for three times now, took it to the dealer and the dealer was able to find a fault code but could not pinpoint the problem yet. When the check engine light is ON, the car does not seem to have enough power to move.
Total loss of electric power. There are no dashboard lights or indicators. There were no warning signs or indicators. The car drove fine to work but was dead by lunch time. Battery reads above 12V.
This small Ford 2022 truck is a brand new first year of its type Hybrid, with electrical regenerative braking. The 2022-2023 Ford Maverick Hybrid system attempts to use electrical regenerative braking at speeds that are too low to generate a braking effect. When creeping forward in stop-and-go traffic below 10 mph, depressing the brake pedal has zero effect on slowing the truck down. Numerous times I have been in situations that required what I might refer to as sensitive, gentle or careful braking where one might "drag" on the brake to creep forward in traffic or parking. That is nearly impossible and NOT consistent with the brakes on the Hybrid Ford truck. Depressing the brake pedal with a heavy foot does engage the hydraulic brakes to finally stop the vehicle. But it also does it in a very sudden way, causing passengers items in the back seat or bed to be forced forward, as in a sudden crash. This has been a problem since I took delivery of the vehicle and I-??ve had many close calls in traffic thanks to this defect. My wife hates to ride (and will not drive the vehicle) in city driving situations. No warning lights are associated with this problem.
A D V E R T I S E M E N T S
- Countryside, IL, USA