This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Ford Mustang. The contact had just finished receiving a recall repair from the dealer for the drivers side air bag recall and two weeks later, the contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (billingsley Ford Inc.,3804 w broadway St, ardmore, ok 73401, (580) 226-3300), did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The interim recall notice was sent mid July of 2016 and the remedy/parts had still been unavailable. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 08/04/17
Both the driver and front passenger airbags have been recalled. The driver's side was replaced, but the passenger side is apparently still not available. It has been several years now since the recall letter I received from Ford, but they still continue to tell me that the part is not available.it is both frustrating to me, and dangerous for any passenger that I have in my vehicle. I simply want to have that faulty airbag replaced.
I have called kendall Ford in eugene two times over the past year to get an appointment to get my airbags replaced. I have received no response to this issue. What can I do?
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (Ford Motor Co; 300 N 1st St, artesia, nm 88210; (575) 746-3578) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 866-436-7332 and stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/04/17 updated 10/17/2017
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fontana, CA, USA
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Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (fairway Ford augusta, 4333 Washington rd, evans, ga 30809 (706) 854-9200) and the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 10/24/17 updated 10/30/2017
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer, (terry Ford located in peotone, il 60468) and was informed that he would need to wait on another notification from Ford. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Takata recall: We have purchased early April the above referenced car from a dealer who did not inform us about the recall. Since then, they are keeping the car, telling us that they have no idea how long it will take to fix the issue. Are you able to please advise what we should be doing to accelerate this process.
Ford dealerships are refusing to works on my 3 recalls. I have tried 3 times over the past 3 years and keep getting the same excuse. "we dont have the parts, and dont know when we will get them." Ford of orange (California). They refuse to take my name down or contact me when they do have the parts. They aren't the only dealership in the area either. Please follow-up to make sure that they are not turning down customers for the sake of saving money.
Takata recall. The recall was issued in July of 2016. After several month the drivers air bas was replaced. We have called Ford twice about the passenger air bag replacement. All they say is that the parts are not available and that they will call when the become available. There has not been an accident yet.
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I have a recall on my 2007 Ford Mustang shelby GT, for airbags. Ford does not have a solution for the recall. I think it is a very dangerous situation driving around with recall airbags putting the driver and passengers in a very compromised situation. They are aware of the danger because they themselves would not except a trade-in my vehicle (2007 Ford Mustang shelby GT ) because Ford does not except vehicle with open recalls. Even if it's their own product.
The contact owns a 2007 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Want the passenger side takata air bag removed to avoid injury, or death. Ford still has not figured out how to replace the passenger side takata air bag therefore would like it removed to avoid injury or death. Local Ford dealership refused to remove it while we wait for a solution. Just want it removed while waiting for a solution replacement.
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The manufacturer informed the contact that, per NHTSA, the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available...updated 06/21/17
The contact owned a 2007 Ford Mustang. While the contact's son was driving 10 mph, the vehicle was struck by an oncoming vehicle estimated to be traveling 70 mph. The air bags failed to deploy. A police report was filed. The contact's son sustained a concussion and a minor head injury, which required medical attention. The passenger in the vehicle sustained minor injuries, but refused medical attention. The condition of the driver in the other vehicle was unknown. The vehicle was destroyed and towed to an independent facility. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V319000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 157,544.
I was sold a used 2007 Ford Mustang GT at the end of 2016. The dealer told me there was a recall, but said it was not an important one. It turns out the recall is a takata airbag. I do not feel safe driving the vehicle, the dealership that sold me the vehicle will not return my calls and I no longer want to drive the vehicle.
Takata recall as I was driving, I made a complete stop to prevent an accident and the driver airbag deployed and raptured as well. Although no serious injuries happened, it should have not raptured. I tried calling about the recall but every time I called, there was no parts available to fix the problem.
A D V E R T I S E M E N T S
- Ardmore, OK, USA