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really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
51,323 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Mustang accessories - interior problems

accessories - interior problem

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2012 Ford Mustang Owner Comments

problem #3

Apr 152016


  • 86,000 miles


The contact owns a 2012 Ford Mustang. While the gear shifter was shifted into the neutral position, the front driver seat was lifted and collided with the parking brake. As a result, the parking brake was disengaged, the vehicle rolled away in the forward direction, and crashed into a fence. There were no injuries and a police report was not filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

- Glen Dale, CA, USA

problem #2

May 272014


  • 26,000 miles
The clutch will not release at high rpms. The speedometer reads incorrectly. The drivers seat is loose.

- Washington, DC, USA

problem #1

Feb 252014

Mustang 8-cyl

  • 41,970 miles
On 02-25-2014 at approximately 0800 my wife ([xxx]) was driving our 2012 Ford Mustang GT, she turned on the heated seats and was traveling North bound on ga hwy 49 when the seat warmer malfunctioned overheating and burning a hole through the leather seat back, causing a first degree burn to the bottom left flank of her back. On 02-27-2014 we took our 2012 Ford Mustang GT to riverside Ford/Lincoln in macon, ga we advised them of the incident, they charged us $95 to inspect the electrical system and determine what caused the seat warmer to malfunction and burn a hole through the seat back and cause a first degree burn to my wife's back. Riverside Ford stated the circuit for the seat malfunctioned/failed causing the seat warmer to overheat and burn a hole through the driver's side seat back. Riverside Ford stated our Mustang was out of warranty and we would be responsible for repairing/replace the driver's side seat of our Mustang at a cost to us of $1,142.36 (parts $715.76, labor $350, misc. $26.50, and tax $50.10). I called the Ford customer relationship center (1-800-392-3673) spoke with a representative and opened a case (case #: [xxx]) they stated there were no recalls concerning the seat warmers in the Ford Mustang's and there was nothing they could do for us concerning replacing/repairing the drivers seat in our vehicle but they would be looking into the problem. They did advise us to save our seat when we pay to have it replaced in case there is a recall at a later date. I am glad my wife was not more seriously hurt than she was and that she turned the seat warmer off before the vehicle could have caught on fire while she was driving on the highway and possible causing an accident or harming other motorist around her. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Valley, GA, USA

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