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pretty bad
Typical Repair Cost:
Average Mileage:
45,000 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. replace evaporator (3 reports)
  2. not sure (2 reports)
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2016 Ford Mustang AC / heater problems

AC / heater problem

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2016 Ford Mustang Owner Comments

problem #5

May 012021


  • Automatic transmission
  • 64,200 miles


Blowing hot air out of drivers side, cold out if passengers. It's obvious it's a Ford issue, and it needs to be recalled. Under 100k and these cars shouldn't be having these issues.

I have a 96 Ford F150 that has amazing air. But my 2016 doesn't have AC?!?! I WAS TOLD 2000.00 to fix IF IT WAS a leak... after the 100.00 diagnostic they charged me.

- sshott, Pottsville, Arkansas, United States

problem #4

Sep 202019


  • Automatic transmission
  • 30,400 miles

Yet another problem with my 2016 Ford Mustang. Driving home from the dealership after dealing with a battery issue, I turned on my AC to find that warm air was blowing out of my driver side vents; however the passenger side is blowing cold air. After researching online, I have found that this is apparently a recurring problem with Ford and I have a feeling my Evaporator core is faulty. I called a different dealership and they told me to bring it in tomorrow as soon as they open and they might be able to look at it. Of course there is a $100 diagnostic fee. My car only has 30,400 miles on it an this will be the 5th visit to the repair shop.


problem #3

Jun 012018

Mustang Premium Ecoboost

  • Automatic transmission
  • 36,200 miles

I am posting about the 2016 Ford Mustang. I wanted to add my complaint because I know it is an ongoing issue that Ford should have fixed for it's customers. I have written letters, but they still will not fix. It is a leak in the Evap Case where the air stops working (blowing warm air). In Atlanta traffic in June this is dangerous and shouldn't even be an issue with a car this new. I hope with continued complaints that Ford will help out it's customers with this fix.

- leetaluna, Marietta, US

problem #2

Oct 012018

Mustang GT 5.0L

  • Manual transmission
  • 52,000 miles

Dealership wants $1608.00 to replace evaporator core. Car is a 2016 with 52,000 miles and not even 3 years on the road. This is something that should not be an issue with at this age. Similar problems are with this car and should be a recall.

- Brian G., Gainesville, US

problem #1

Mar 232018

Mustang V6 V6

  • Automatic transmission
  • 42,000 miles

Took it to Sawgrass Ford in Sunrise, FL for diagnosis. After report of bad evaporator that is not covered by warranty since car has 42K miles (warranty only to 36K miles), I did some research. I found the evaporator is a fairly common issue in many other Mustangs, just do an internet search. I reported to Ford.Com asking for a case review for some financial assistance. FORD Case # CAS-14439720-S9K2S5 was assigned and after 2 days was returned as closed with no financial assistance available or input from me.

Plus - car was at dealer for Friday and Saturday; called on Saturday several times to get status and calls never returned. On Monday, after payment of $2000 on a 2016 car w/42k miles, I was told I had to wait for my car. I walked the parking lot to find it myself. I was offered a FREE oil change for my troubles.

Ford Customer Service is non-existent; will not stand behind their car even when they acknowledged this is as common problem - should be a recall repair as Ford states the new parts are better than the original.

- CA Z., Pompano Beach, FL, US

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