This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving all warning lights flash, gauges go up and dwn and stop and dings sound. Turned off car and it wnt restart.wnt crank at all only security dings and secuity light flashes.took to skillman Ford and they did nothing.car was there 3 mnths. It has done this 4 times now in last yr. Seems to be a security issue.
I went to get into my car, the fob key did not unlock my door. Opened it manually. While inside car, engine started but nothing else worked. Dash was flickering. Car would not go into reverse. This happened again 4 weeks prior to Oct 3, 2017. After an hour standing outside, car alarm went off so I knew I had to jump in to take it to Ford. Service told me too many bad codes were showing up said it might be celenoid but I had a new one put in that I had to pay over 600 for B C I was 2 weeks out of warrantee. Back in 2012 I filed here that electrical went completely out while driving at 65 mph no brakes, no steering. Car slowed down on its own and I was by a patch of grass on a main highway. That day I thought I was going to lose my life. Really upset with this, it's dangerous and car is not dependable. Only have 50 th miles. Trunk leaked, back windshield had to be replaced B C 3rd light was not working.
The center console including climate control and radio power off for varying periods of time. The dashboard indicators indicators cycles through all the messages and the turn signals don't work. These things happen randomly and in every driving condition both highway and city even stationary.
The rear window shade pops up and down when I put the car in reverse. Also the brakes roar when the brake is depressed hard. I've read a lot of complaints on the window shade. This appears to be a bad option that's put on a Ford.
- Winchester, TN, USA
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The contact owns a 2011 Ford Taurus. The contact stated that when the vehicle was refueled, fuel leaked from underneath. In addition, the contact mentioned that after being refueled, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Our car was purchased new on 4/29/2011 from sheehy Ford in ashland Virginia. Within the first week of ownership we experienced a serious safety issue. While driving, the car suddenly just lost all electrical power and cut off. We contacted sheehy Ford and they could not identify the cause of the problem. This happened several more times and after several trips to sheehy, they attached a device to capture the problem when it happened. We had the device in the car for several months and it occurred only one time. The device provided no help in identifying the problem. They removed the device and said that it appeared the problem had resolved itself. We did not have the problem again until September of 2015. The odometer was near 25,000 miles. We were traveling on a very curvy 55 mph road with no shoulders when we lost power and it cut off. It was then when we realized how serious a safety issue this was as a car rounding the curve behind us could have rear-ended us as we had no break lights to warn them. As a result my wife refuses to even ride in the car. Once again we took the car to sheehy Ford and they could not find the problem. They contacted the regional customer service manager for sheehy Ford and he opened case cas-7525445. He made arrangements with sheehy Ford to engage 'Ford engineering' to resolve the issue. As it turned out sheehy Ford had our car for nearly 2 weeks but merely drove it to attempt to repeat the problem. The car did not cut-off during their nearly 900 miles of driving it. In November of 2015 we contacted Ford Motor Company product claims department and they refused to resolve the issue. We had the same problem again on June 16, 2016 at approximately 29,500 miles wile driving on I-295 at 70 miles per hour.
Computer controls glitched out at 132,000 miles ac went from 60 degrees to 90 degrees. Cant use the defogger in front windshield or the rear. Cant turn heat off it is a 90 degrees to. I am a heart and kidney and chemo patient! radio controls will not work collectors cd will not eject. Computer controls will not reset tele phone car system never worked
The contact owns a 2011 Ford Taurus. The contact stated that while depressing the brake pedal, the contact was informed by a following motorist that the brake lights had failed. The contact stated that the failure had occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, however the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
My car has simply shut down 4 times. Fist at a stop sign, then on a highway, again at a stop and again on a highway. Almost was hit on the highway. I was able to pull over just as a semi sped by me. Everything shuts down as if the key was turned off. There is no power at all, no lights, no steering etc.. I had to restart the car.
My mother was driving down the road, and turned on the seat heater. After several minutes the seat heater overheated and burned the backs of her legs. Several days later my father turned it on, it burned through several layers of his winter clothes and left a burn mark on the leather seat. This condition is extremely unsafe, and has caused both personal injury and damage to the car.
Some of the airbags did not deploy, the car has electrical issues as well a constant burning smell. The frame was bent as well!!! there are light that constantly appear for work to be done.
Hello good morning I have a 2011 Ford Taurus sel and while going up a hill my car shut off while my keys were still in the ignition. My steering locked, check engine and low oil lights went on. The only thing I could do was apply brakes to the car and place it in park. I shut off the car and opened the hood to see if anything looked out of place. I checked my engine oil levels and that seemed fine. I closed the hood and turned the car back on. No check engine light or low oil? I haven't had a problem since but it seemed like an extremely dangerous situation. I see there are several complaints about the same issue.
Dear sir my 2011 Ford Taurus has shut off--------(3 times)--------now since 2012 while I was driving it with my remote key in my car. I did not make a record about it for the first two so am reporting on the latest. I have a push button ignition and remote keys. It randomly does not detect the keys as well and then it takes some pushing all the buttons on the remote to recognize I have the key there. Yesterday the dealership replaced the batteries in the remote and recommended I replace them annually. They could not offer me an explanation as to why it was not recognizing the keys when I am driving down a road and it shuts off. This is an accident thing waiting to happen. They did a diagnostic on it as well and searched the home office for any defect or recall and have none. Is this a reported incident and is there anything on it? I am reporting this because if it causes an accident I want it on the record as well. I went to Ford dealership to try and get it remedied.
The car shuts off while I am driving. There is no power steering and no nothing. Each time I have been able to get off the road and each time the car starts right back up no problems but I am afraid of what may happen the next time. This has happened at different speeds and different times of the year.the first few times I took it to the dealership they said they could not find a problem. This last time they gave me a loaner car to drive while they take a deeper look into the problem.
Was driving at 65 mph on highway when I tried to accelerate nothing happened and I noticed all dash lights were on. I coasted to shoulder, shifted to park and pushed ignition button and it restarted. This has happened 5 other times and luckily there was a shoulder available, but the holman Ford dealership, (who is the only one who has ever serviced the car), says they have no idea what the problem is. It was a very dangerous situation and I noticed GM had similar problem and recalled autos due to death!! I have been lucky but now fear this car, after 5 times. It is not a stall. It just shuts off.
Clearwater Florida 2013 vehicle traveling on the interstate at 65 mph.I watched as the key to the vehicle turned into the off position. The brakes did not work the steering column would not steer the whole electrical system in the vehicle shutdown. October 8, 2014 at approximately 5:30 pm while in boston mass the vehicles electrical system shutdown. Tires are cracked and dry at only 34,000 miles. I'm traveling back to Florida soon with my dog from boston and I'm afraid this car won't make it.
I own a 2011 Ford Taurus with heated leather seats. The heating mechanism began to get hotter in spots on the back of the seat on my drive into work. I begin to feel a burning sensation on my skin as well as a burning smell in the car. I originally thought it was in the heating vents, after turning off the car and stepping out I realized it was not. When I took off my coat, I realized that the seat had burned a hole in my jacket, my sweater and I had a burn on my skin. Looking at the drivers side seat you can see burn marks as well as a hole where the heating mechanism burned through the seat and burned out.
The contact owns a 2011 Ford Taurus. The contact stated that he could turn off the ignition even if the vehicle was not shifted into park. The vehicle was taken to the dealer, who stated that the vehicle was operating up to standard. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 2,000. Updated 6/7/12
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- Indianapolis, IN, USA