hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,125 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Taurus miscellaneous problems

miscellaneous problem

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2012 Ford Taurus Owner Comments

problem #2

Nov 162015


  • 86,250 miles


My 2012 Ford Taurus sho was brought into jones West Ford in reno, Nevada. It was at jones West for a power steering recall. While on the interstate back home the adaptive cruise control, faulted and caused a warning to appear, as well as a collision avoidance fault. At the dealership in fallon, the service advisor informed me that the acc module was faulty and needed to be replaced. Fallon completed the work but on a quality assurance ride to ensure the module was working correctly, the technicians found that the vehicle was making steering inputs without the driver turning the steering wheel. The technicians returned to the dealer to diagnose what had caused the steering inputs. They traced the problem back to the ABS control module and pump, and ordered a brand new one. They ordered the ABS module around the 23rd of November 2015, but due to stocking problems the part did not arrive until around the 24th of December. I was not offered a rental vehicle by the dealership, an apology from Ford for the inconvenience. After the dealership finally received the part and installed it, the technicians ran into a problem with the PCM accepting the new module, a new problem arose; the instrument panel cluster would operate normally for a time and then the lights would dim, and then completely turn off. When the vehicle was hooked up to the obdii system, it even shut the diagnostic equipment down as well. The technicians at fallon auto mall realized they did not know how to fix the problem and called a field office technician in denver for advice. He advised the technicians and service manager to check a few different components on the vehicle but, as of today the vehicle is still not drivable and the technicians still do not understand what is happening with the vehicle and even mentioned that the acc module is still not working properly.

- Fallon, NV, USA

problem #1

Mar 052014


  • 30,000 miles
This is about Ford recall 15S02. My drivers door handle has barely functioned for months, if it functions at all. The car was looked at on May 4, and supposedly parts were ordered, but never received. I contacted Ford customer service on July 7, and although they said they would respond within 2 days they have not yet done so. It appears that Ford has little or no interest in taking care of this problem. I hope NHTSA can move the company, or penalize them for this lack of responsibility.

- Spencerport, NY, USA

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