This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Taurus. The contact stated that while her husband was starting the vehicle, the power steering assist warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the power steering assist had failed and that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
- Manchester, CT, USA
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- Manchester, CT, USA