TSB Document:

Affected Component: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Summary
Some 2020 Transit vehicles equipped with factory keyless entry remote may exhibit a broken flip-key at the base of the fob. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. A robustness action is currently under development and expected availability will be provided when determined. In the interim, a broken key should be replaced with the current service part, which is a like-for-like replacement. Continue to monitor OASIS for updates.

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Date Published
JUL 01, 2021
NHTSA TSB #
10199499
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