This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
- Indianapolis, IN, USA
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- Shoreview, MN, USA